Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Daniel Henderson

New Prague

Summary

Experienced leader with a strong background in team building and customer engagement. Proven track record of optimizing operations and reducing waste while ensuring exceptional service delivery. Eager to contribute to a collaborative environment that drives success.

Overview

30
30
years of professional experience
1
1
Certification

Work History

Assistant Produce Manager

HyVee Foods
11.2023 - Current
  • Assisted in managing produce department operations, ensuring product quality and freshness.
  • Collaborated with team to maintain optimal inventory levels and minimize waste.
  • Implemented merchandising strategies to enhance customer engagement and sales.
  • Trained new staff on produce handling best practices and safety protocols.

Delivery Driver

FedEx - A2B Enterprises
10.2022 - 11.2023
  • Operated delivery vehicles safely and efficiently to meet tight schedules.
  • Managed route planning to optimize delivery times and reduce fuel consumption.
  • Ensured accurate handling of packages, maintaining quality standards throughout transit.
  • Provided exceptional customer service by resolving delivery issues promptly and professionally.

Route Sales Representative

Schwan's Home Service
08.2021 - 11.2022

-Acquired skills in operating and maintaining Schwan's delivery truck.

-Oversaw inventory management for fleet trucks.

-Managed daily route schedule, ensuring timely visits to designated customers.

-Cultivated and sustained positive relationships with existing customers while identifying and pursuing new business opportunities.

-Distributed business cards and promoted on social media to attract potential customers.

General Manager

Burger King
05.2009 - 08.2021
  • Led daily operations to ensure efficient service delivery and customer satisfaction.
  • Developed and implemented training programs for staff to enhance performance and retention.
  • Streamlined inventory management processes, reducing waste and optimizing stock levels.
  • Analyzed sales data to identify trends and adjust marketing strategies accordingly.
  • Fostered a positive team environment, enhancing employee morale and productivity.
  • Managed budgeting and cost control measures to maximize profitability within the restaurant.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.

Gas Station Clerk

River Country Cooperative
12.2007 - 05.2009
  • Operated fuel pumps and ensured compliance with safety regulations.
  • Processed customer transactions efficiently, handling cash and electronic payments accurately.
  • Maintained cleanliness and organization of store layout to enhance customer experience.
  • Assisted in inventory management, restocking shelves, and monitoring product levels.

Donut Maker

Krispy Kreme
01.2006 - 07.2007
  • Operated donut-making machinery to produce high-quality products consistently.
  • Monitored cooking temperatures and times to ensure product quality and safety standards.
  • Trained new staff on donut production processes and equipment operation.
  • Developed efficient workflow strategies to optimize production schedules and minimize downtime.
  • Resolved production issues promptly to maintain operational flow and meet customer demands.
  • Baked, decorated and displayed donuts per guidelines.
  • Maintained a clean and organized workspace, adhering to health and safety regulations for optimal food production.

Service Manager

Paul's Tire and Auto
11.1999 - 01.2006

-Developed proficiency in essential shop skills to perform oil changes, tire maintenance, and other light automotive services.

-Executed customer service responsibilities in service writer role.

-Oversaw assignment of vehicles to mechanics and communicated detailed maintenance and repair instructions to enhance service quality.

-Conducted repairs and maintenance on vehicles, ensuring functionality and safety when mechanics were unavailable.

-Pursued ongoing education in maintenance and repair advancements.

-Executed propane tank filling operations with precision and adherence to safety protocols.

-Managed operations of car wash facility, ensuring efficient service delivery.

Cashier

Von Hanson's Meats
05.1996 - 11.1999

-Seasoned beef jerky in preparation for production.

-Advanced to cashier role, overseeing sales transactions for beef and additional products.

-Refined customer service abilities to improve overall customer satisfaction.

-Acquired comprehensive knowledge of meat selections to assist customers in making informed choices.

Education

High School Diploma -

Apple Valley High School
Apple Valley, MN
05-2001

Skills

  • Excellent communication
  • Critical thinking
  • Basic math
  • Collaboration
  • Supervision and leadership
  • Maintenance & repair
  • Leadership
  • Team building

Certification

Food Safety Certified

Timeline

Assistant Produce Manager

HyVee Foods
11.2023 - Current

Delivery Driver

FedEx - A2B Enterprises
10.2022 - 11.2023

Route Sales Representative

Schwan's Home Service
08.2021 - 11.2022

General Manager

Burger King
05.2009 - 08.2021

Gas Station Clerk

River Country Cooperative
12.2007 - 05.2009

Donut Maker

Krispy Kreme
01.2006 - 07.2007

Service Manager

Paul's Tire and Auto
11.1999 - 01.2006

Cashier

Von Hanson's Meats
05.1996 - 11.1999

High School Diploma -

Apple Valley High School