Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Daniel Hernandez

New York,NY

Summary

Proactive team player and Retail Sales Associate with extensive experience in personal care, customer service, and store operations. Known for maintaining clean, organized environments and handling high-volume transactions efficiently. Bringing strong skills in inventory management, POS operation, and team collaboration to enhance customer satisfaction and store performance.

Overview

11
11
years of professional experience

Work History

Home Health Aide

Freedom Cares
2021.03 - 2024.06

Cared personally for my mother who requires full time care which consist of helping with personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.

  • Maintained a clean and safe home environment for her reducing falls and accidents.
  • Assisted my mother with daily living activities, enhancing her independence and quality of life.
  • Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for her.

Retail Sales Associate Cashier

Trader Joes Warehouse
2020.03 - 2020.08
  • Maintained a clean and organized store environment, contributing to a positive customer experience.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled high volume transactions during peak periods without compromising service quality or accuracy.
  • Operated POS terminals and cash drawer balancing.
  • Increased customer satisfaction by providing exceptional service and addressing shopper inquiries.

Retail Sales Associate

Whole Foods Market Inc
2017.03 - 2020.01
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.

Sales Associate/Senior Crew Leader

Duane Reade Pharmacy
2013.08 - 2016.02
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

Education

GED -

Adam Clayton Powell Jr. State Building
New York, NY
05.2007

Skills

  • Customer Service
  • Cash Register Operation
  • Stocking and Receiving
  • Retail Store Operations
  • Teamwork and Collaboration
  • Reliability and punctuality
  • Flexible Schedule
  • Store maintenance
  • Reliable and Responsible
  • Adaptable and Flexible
  • Inventory Management

Languages

Spanish
Native or Bilingual

Timeline

Home Health Aide

Freedom Cares
2021.03 - 2024.06

Retail Sales Associate Cashier

Trader Joes Warehouse
2020.03 - 2020.08

Retail Sales Associate

Whole Foods Market Inc
2017.03 - 2020.01

Sales Associate/Senior Crew Leader

Duane Reade Pharmacy
2013.08 - 2016.02

GED -

Adam Clayton Powell Jr. State Building
Daniel Hernandez