Daniel Hernandez
Buda
Summary
Detailed-oriented service technician offering demonstrated success diagnosing and testing equipment to address challenges and reduce downtime. Consistently acknowledged by management for expedient completion of service tickets and commitment to effective customer communications. Immediately and accurately processes paperwork and preforms data entry upon completion of each job.
Overview
21
21
years of professional experience
Work History
Comercial Service Technician
Dynamic Systems, Inc.
Buda, TX
07.2025 - 12.2025
- Offered repair and service options, ensuring optimal performance and compliance with safety standards.
- Conducted routine maintenance checks to identify and resolve system issues proactively.
- Serviced and repaired equipment according to manufactured guidelines,
- Operated diverse range of mechanical and manual servicing equipment.
- Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
Service Technician
Team Service
Pflugerville, TX
09.2022 - 04.2025
- Offered repair and service components, repaired systems, ensuring optimal performance and compliance with safety standards.
- Performed routine maintenance on commercial HVAC units, enhancing equipment efficiency and reliability.
- Operated diverse range of mechanical, tested components, assemblies and to diagnose problems.
- Collaborated with team members to troubleshoot complex system issues, improving resolution time by 15%.
- Explained diagnostic findings to customers and outlined repair or service options, so they can make decisions,
Service Technician
Fox
Austin, TX
10.2020 - 10.2022
- Diagnosed and repaired HVAC systems, ensuring optimal performance and compliance with safety standards.
- Streamlined preventive maintenance repair processes to support timely complion.
- Explained diagnostic findings to customers and outlined repair or service options.
- Completed preventative maintence and explained operation and routine maintenance protocols to customers.
Service Technician
Airco Mechanical
Round Rock, TX
10.2017 - 10.2020
- Inspected equipment to diagnose operational issues.
- Offered repair or service options to help customer's make decisions.
- Tested components, diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Increased customer satisfaction by providing timely and efficient service for various technical issues.
Service Technician
Fox
Austin, TX
09.2015 - 10.2017
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Offered repair or service options to help customers make decisions
- Tested components, assemblies and system to diagnose problems.
Service Technician
Airco Mechanical
Round Rock, TX
03.2012 - 09.2015
- Offered repair or services of components according to service orders and manufacture instructions.
- Evaluated systems according to predetermined checklist and noted issues.
- Collaborated with team members to complete complex installations, ensuring seamless integration of new systems.
- Operated diverse range of mechanical and manual servicing equipment.
Service Technician
Air Craft
Pflugerville, TX
04.2005 - 03.2012
- Maintained detailed records of service calls, enabling better tracking of recurring issues and proactive solutions implementation.
- Contributed to increased first-time fix rates by thoroughly diagnosing issues before initiating repairs or replacements.
- Stayed up-to-date on industry advancements through continuous learning initiatives, enhancing overall skillset and expertise.
- Reduced equipment downtime by performing regular maintenance checks and resolving potential problems.
- Maintained accurate records of service calls and customer interactions for training and accountability purposes.
Education
High School Diploma -
Bastrop High School
Bastrop, TX05-2000
Skills
- Technical troubleshooting
- Electrical wiring
- System troubleshooting
- Leak checks
Timeline
Comercial Service Technician
Dynamic Systems, Inc.
07.2025 - 12.2025
Service Technician
Team Service
09.2022 - 04.2025
Service Technician
Fox
10.2020 - 10.2022
Service Technician
Airco Mechanical
10.2017 - 10.2020
Service Technician
Fox
09.2015 - 10.2017
Service Technician
Airco Mechanical
03.2012 - 09.2015
Service Technician
Air Craft
04.2005 - 03.2012
High School Diploma -
Bastrop High School