Daniel Hicks
Clifton Park
Summary
Dynamic and dedicated restaurant professional with a proven track record at Dock Brown's Lakeside Tavern. Expert in customer service and order taking, enhancing guest satisfaction through attentive service and meticulous cleanliness. Recognized for fostering strong customer relationships and streamlining operations, ensuring a seamless dining experience.
Overview
5
5
years of professional experience
Work History
Restaurant Waiter
Dock Brown's Lakeside Tavern
05.2023 - Current
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
Waiter's Assistant
Outback Steakhouse
01.2021 - 08.2023
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Supported efficient restaurant operations by promptly clearing dishes and resetting tables.
- Upheld strict attention to detail when setting tables according to specific client preferences or event themes.
- Streamlined communication between the front-of-house and back-of-house teams, reducing wait times for guests.
Education
Shenendehowa Central School District
Clifton Park, NYNo Degree - Finance
Sacred Heart University
Fairfield, CT05-2027
No Degree - Finance
University of Rhode Island
Kingston, RI05-2027
Skills
- Customer service
- Order taking
- Cleanliness
- Service quality
Accomplishments
- Selected to serve notable VIP guests for major private events.
Timeline
Restaurant Waiter
Dock Brown's Lakeside Tavern
05.2023 - Current
Waiter's Assistant
Outback Steakhouse
01.2021 - 08.2023
Shenendehowa Central School District
No Degree - Finance
Sacred Heart University
No Degree - Finance
University of Rhode Island
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