Daniel Hosek
Holbrook
Summary
Management professional with track record of effective team leadership and operational oversight. Consistently achieves goals through collaborative efforts and adaptability to changing demands. Skilled in conflict resolution, process improvement, and fostering positive work environment.
Overview
13
13
years of professional experience
Work History
Assistant Manager
On the Border
06.2018 - 12.2023
- Liaising with customers, employees, suppliers, licensing authorities and sales representatives
- Ensuring compliance with licensing, hygiene and health and safety legislation/guideline
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Server/Bartender
On the Border
04.2015 - 12.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Intern
Indie Music T.V
09.2017 - 12.2017
- Updated video database
- Assisted in meeting with talent
- Scouted locations for interviews
Server
Outback Steakhouse
04.2011 - 02.2016
- Provide 360-degree dining experience
- Certifications for training in various customer service topics
- Handle monetary transactions
Studio Assistant
Five Towns College
09.2014 - 11.2014
- Inventoried all equipment
- Monitored studios
- Assisted students in troubleshooting issues with mixing procedures
Education
B.P.S. - Business Management, Audio Recording Technology
Five Towns College
Dix Hills, NY05.2018
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Team motivation
- Customer relations
- Problem-solving
Timeline
Assistant Manager
On the Border
06.2018 - 12.2023
Intern
Indie Music T.V
09.2017 - 12.2017
Server/Bartender
On the Border
04.2015 - 12.2023
Studio Assistant
Five Towns College
09.2014 - 11.2014
Server
Outback Steakhouse
04.2011 - 02.2016
B.P.S. - Business Management, Audio Recording Technology
Five Towns College
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