Dynamic supervisor with expertise in training, mentoring, and project management. Proven ability to enhance productivity and streamline operations, leading teams to achieve performance targets and maintain high morale.
Results-driven professional with a strong background in staff management and customer service. Recognized for implementing process improvements that boost efficiency and minimize downtime, supporting organizational goals and enhancing team performance.
Overview
21
21
years of professional experience
21
21
years of professional experience
Work History
Supervisor
Freshmark
Salem, OH
10.2022 - 01.2026
Supervised daily operations, ensuring adherence to safety standards and quality control protocols.
Conducted regular performance evaluations, providing constructive feedback for staff development.
Resolved operational issues promptly, minimizing downtime and maintaining service continuity.
Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Trained and mentored team members on operational procedures and best practices.
Coordinated workflow scheduling to optimize efficiency and meet production targets.
Implemented process improvements that enhanced productivity and reduced waste.
Overseeing the largest department in the facility, over 80 people.
Warehouse Manager
Eclipse Aftermarket And Accessories
Austell, GA
05.2014 - 10.2022
Oversaw daily warehouse operations, ensuring efficient inventory management and timely order fulfillment.
Developed strategies to optimize workflow processes, reducing bottlenecks and improving overall efficiency.
Managed inventory control systems, improving accuracy in stock levels and reducing discrepancies.
Coordinated with logistics teams to streamline shipping schedules and enhance delivery performance.
Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
Boosted customer satisfaction through timely order fulfillment and accurate inventory tracking.
Fostered a positive workplace culture that motivated employees to perform their best while maintaining high morale.
Streamlined operations for faster order processing by updating warehouse layout and organization.
Sales Associate /Shop Employee
RT Tire
Boardman, OH
07.2005 - 03.2014
Assisted customers with product selection, enhancing overall shopping experience.
Maintained inventory accuracy through regular stock checks and replenishment efforts.
Trained new sales associates on customer service protocols and product knowledge.
Implemented effective merchandising strategies to optimize product visibility and sales.
Developed strong customer relationships, leading to increased repeat business and loyalty.
Collaborated with management to identify areas for process improvement in sales operations.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Answered customer questions about sizing, accessories, and merchandise care.
Engaged with customers through social media platforms to promote store events and new arrivals, expanding store reach.