Summary
Overview
Work History
Education
Skills
Websites
Affiliations
Timeline
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Daniel Howell

Oklahoma City,OK

Summary

Dynamic sales manager with a proven track record at B&B Products OKC, excelling in inventory management and customer relations. Enhanced brand visibility through strategic marketing and fostered community engagement. Skilled in operations management and decision-making, driving sustainable business growth while optimizing product availability and customer satisfaction.

Overview

5
5
years of professional experience

Work History

Co-Owner/Sales Manager

B&B Products OKC
05.2024 - Current
  • Developed and optimized inventory management systems to enhance product availability.
  • Collaborated with suppliers to streamline purchasing processes and reduce lead times.
  • Implemented marketing strategies to increase brand visibility and customer engagement.
  • Provide direct and indirect customer service to increase sales and product turnover
  • Fostered relationships with local businesses to drive community engagement initiatives.
  • Oversaw financial budgeting and forecasting to ensure sustainable business growth.
  • Managed daily operations, ensuring efficient workflow across all departments.
  • Analyzed sales data to identify trends and inform strategic decision-making.

Install Technician

J&T Truck Accessories
03.2022 - 05.2024
  • Installed and configured equipment based on technical specifications and customer requirements.
  • Conducted routine maintenance and troubleshooting to ensure optimal system performance.
  • Collaborated with team members to complete installations efficiently and within project timelines.
  • Provided technical support to customers, addressing inquiries and resolving issues effectively.
  • Maintained accurate documentation of installation processes and service records for future reference.
  • Trained new technicians on installation procedures and safety protocols to enhance team performance.
  • Utilized diagnostic tools to identify faults in equipment, improving response times for repairs.

Shop Manager

Squared Away Lawns
03.2020 - 03.2022
  • Oversaw daily operations, ensuring efficient workflow and high standards of customer service.
  • Trained and mentored staff to enhance team performance and operational efficiency.
  • Implemented inventory management procedures, reducing stock discrepancies and optimizing stock levels.
  • Developed staff schedules, aligning resources with peak business demands to maximize productivity.
  • Cultivated positive relationships with vendors, negotiating favorable terms for procurement and supplies.
  • Enforced compliance with health and safety regulations, promoting a safe working environment for all employees.
  • Analyzed customer feedback, implementing service improvements that enhanced overall guest satisfaction.
  • Maintained a clean, safe, and inviting store environment for both customers and employees by enforcing proper safety protocols and cleanliness standards.
  • Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
  • Managed inventory levels for optimal product availability, resulting in fewer stockouts and increased sales.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Maintained safe working environment by enforcing adherence to safety and security protocols.

Education

Diploma - Harley Davidson Certification

Motor Cycle Mechanics Institute
Phoenix, AZ
10-2001

Edmond Memorial High School
Edmond, OK
05-1992

Skills

  • Customer service
  • Small business operations
  • Customer relations
  • Decision-making
  • Policy and procedure implementation
  • Operations management
  • Business development
  • Customer retention
  • Inventory management
  • Customer relationship management (CRM)
  • Business growth
  • Multitasking and organization

Affiliations

  • OKC Community Church, active member and senior security team advisor

Timeline

Co-Owner/Sales Manager

B&B Products OKC
05.2024 - Current

Install Technician

J&T Truck Accessories
03.2022 - 05.2024

Shop Manager

Squared Away Lawns
03.2020 - 03.2022

Diploma - Harley Davidson Certification

Motor Cycle Mechanics Institute

Edmond Memorial High School