Daniel Hoyos
Buford,GA
Summary
Hardworking Field Service Professional bringing 8+ years of experience performing diverse maintenance and repair duties. Dedicated to maintaining optimal equipment functionality by managing routine and complex equipment and facility matters. Strong knowledge of hand and power tool operation and safety measures. Focused on learning from senior mechanical engineering professionals and making positive contributions to the design, development and production processes. Eager to build a long-term career in the field.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Field Service Professional
The Home Depot Inc
04.2020 - Current
- Improved customer satisfaction by providing timely and efficient field service support to clients.
- Interpreted equipment diagrams and blueprints to fully understand mechanical and electrical systems in need of service.
- Reduced equipment failures through diligent preventative maintenance and detailed inspections.
- Maintained company field vehicle stocked with repair and replacement parts valued over $20,000.
- Skilled at working independently and collaboratively in a team environment.
Maintenance Technician
Truss Tech inc.
08.2021 - Current
- Developed and implemented strategies to improve maintenance processes.
- Followed safety protocols to minimize workplace accidents.
- Performed electrical and mechanical repairs of production equipment to minimize downtime.
- Followed instructions from supervisor regarding daily job tasks and duties.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
Insurance Agent
Martha Hernandez Insurance Agency
10.2014 - Current
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
- Established trust with clients through transparent communication regarding policy costs, coverages, exclusions, limitations, endorsements or riders available upon request.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Conducted annual reviews of existing policies to update information.
Maintenance Technician
Ryerson Inc.
03.2019 - 03.2020
- Adhered to safety policies, procedures and regulatory criteria to maximize preventive controls.
- Worked effectively in fast-paced environments.
- Read and interpreted schematics, diagrams and blueprints to follow specifications in maintaining industrial machinery.
- Reduced machine downtime by conducting regular inspections and identifying potential issues.
- Quickly responded to internal service calls regarding malfunctioning equipment and completed repairs.
- Troubleshot equipment breakdowns and performed preventive maintenance.
Education
Bachelor of Science - Mechanical Engineering
Kennesaw State University
Kennesaw, GA05.2025
Skills
- Service-oriented mindset
- Hand and Power Tool Operation
- Mechanical Troubleshooting
- Electrical Troubleshooting
- Automotive diagnostics
- Customer Service
- Critical Thinking
Certification
- Licensed Forklift Operator - 5 Years
- Licensed Overhead Crane Operator - 1 Year
- Licensed Insurance Agent - 6 Years
- Licensed EPA Clean Air Section 608 - 3 Years
Languages
Spanish
Native or Bilingual
French
Limited Working
Timeline
Maintenance Technician
Truss Tech inc.
08.2021 - Current
Field Service Professional
The Home Depot Inc
04.2020 - Current
Maintenance Technician
Ryerson Inc.
03.2019 - 03.2020
Insurance Agent
Martha Hernandez Insurance Agency
10.2014 - Current
Bachelor of Science - Mechanical Engineering
Kennesaw State University