Daniel J. Calabrese
Whitestone,NY
Summary
Dynamic operations supervisor at Northwell Health with expertise in vendor management and project coordination. Proven track record in optimizing supply chain processes and enhancing stakeholder communication. Skilled in CMMS and data-driven decision making, I excel in driving quality assurance and achieving service excellence. Passionate about fostering collaborative environments for operational success.
Overview
9
9
years of professional experience
Work History
Supervisor, Operations
Northwell Health
Whitestone, USA
04.2017 - Current
- Managed vendor relationships across environmental services, utilities, and facilities, ensuring compliance with service-level agreements and performance metrics.
- Coordinated onboarding logistics for new practice locations, including utility setup, vendor alignment, and service readiness.
- Led training initiatives for field coordinators on vendor performance tracking and issue escalation protocols.
- Oversaw contract execution and billing reconciliation for supply chain-related services, ensuring timely resolution of discrepancies.
- Served as primary liaison for service disruptions, facilitating cross-departmental communication and rapid issue resolution.
- Supported strategic planning by maintaining accurate records of assets, requisitions, and service directives.
- Enhanced operational workflows within the call center to improve response times and customer satisfaction.
- Real Estate Services – Northwell Health
Education
Associate of Arts - Liberal Arts
CUNY, Queensborough Community College
Bayside, NYSkills
- Vendor and contract management
- Project Management
- Supply chain management
- Process optimization
- Stakeholder communication
- Quality assurance
- Data-driven decision making
- Technical proficiency
- CMMS expertise
- Microsoft Office Suite
- Oracle PeopleSoft proficiency
- Kronos management
- Expense management
References
Available upon request.
Leadership Statement
I aim to leverage my operational expertise and vendor management experience to support supply chain initiatives that drive efficiency and service excellence. My focus is on collaborative project execution, proactive problem-solving, and continuous improvement across logistics and service delivery.
Timeline
Supervisor, Operations
Northwell Health
04.2017 - Current
Associate of Arts - Liberal Arts
CUNY, Queensborough Community College