Daniel Bennett Johnson

• Displayed adaptability by taking on various roles within the warehouse as needed.
• Worked safely around moving machinery.
• Operated equipment, including forklift, moving and racking pallets
• Scanned bins and loaded information into computer
• Coordinated with truck drivers to ensure correct information

Worked as a volunteer on the Cumberland Trail in Rhea Co., TN, and learned what is involved in building trails.

• Conducted research to address shipping errors and packaging mistakes.
• Inspected merchandise and sent damaged pieces for repair before shipment.
• Corresponded with carrier representatives to make arrangements and provide instructions for shipment and delivery of orders.

• Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
• Investigated and resolved customer inquiries and complaints quickly.
• Answered customer telephone calls promptly to avoid on-hold wait times.
• Followed up with customers about resolved issues to maintain high standards of customer service.
• Delivered and installed appliances in customers' homes and businesses.