Daniel John Walker Jr.
Woodford,VA
Summary
Adept in operations management and complex problem-solving, I've significantly enhanced operational efficiency and customer satisfaction at Harry’s Alehouse. Skilled in staff training and financial management, I excel in leadership, driving team performance, and optimizing profits through strategic cost control and quality assurance. My proactive approach and time management skills ensure peak performance and service excellence.
Overview
8
8
years of professional experience
Work History
Manager and Bartender
Harry’s Alehouse
08.2019 - Current
- Demonstrate proficiency in leadership and team building as a front-of-house manager.
- Optimized profits by controlling food, beverage and labor costs.
- Resolved customer complaints in a professional manner to maintain positive relationships with guests.
- Prepared employee schedules to maintain appropriate staffing levels during peak periods.
- Assist and train staff in side work, bartending, and sales.
- Implemented quality control measures to uphold company standards.
- Monitored staff performance and addressed issues.
- Negotiated contracts and agreements with vendors and suppliers to reduce costs.
- Developed strategies for improved operational efficiency and customer satisfaction.
- Provide excellent customer service as a waiter, serving parties of up to 40 individuals.
HVAC Installer
Loving Air
04.2019 - 08.2019
- Installed HVAC units across Spotsylvania, Stafford, and Locust Grove.
- Diagnosed and repaired faults in HVAC systems, including refrigerant leaks, electrical issues, and mechanical failures.
- Retained careful and thorough maintenance and repair records in case customers required future service.
- Conducted regular system inspections and preventative maintenance tasks, reducing system downtime and repair costs.
- Conducted maintenance on existing HVAC systems to ensure proper operation and energy efficiency.
Transporter
Sheehy Toyota of Stafford
04.2017 - 04.2019
- Transported new and used vehicles to various dealerships and shops throughout Virginia and Maryland.
- Coordinated scheduled car deliveries and pick-ups.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
- Planned efficient routes and adjusted strategies based on current weather and traffic information.
- Obtained and maintained proper delivery authorization and pickup documentation.
- Adhered strictly to safety regulations in order to avoid accidents and injury while driving car transporter.
Education
Standard Diploma -
Riverbend High School
05.2014
Skills
- Operations management
- Complex Problem-solving
- Staff training and development
- Staff development
- Performance evaluations
- Time management
- Financial management
- Team leadership
References
References available upon request.
Timeline
Manager and Bartender
Harry’s Alehouse
08.2019 - Current
HVAC Installer
Loving Air
04.2019 - 08.2019
Transporter
Sheehy Toyota of Stafford
04.2017 - 04.2019
Standard Diploma -
Riverbend High School
Similar Profiles
Ashley StetsonAshley Stetson
Assistant General Manager at Harry's Alehouse (Downtown)Assistant General Manager at Harry's Alehouse (Downtown)
Rebecca GoebelRebecca Goebel
Horticulturalist at Harry’s Greenhouse IncHorticulturalist at Harry’s Greenhouse Inc
Aden BlaneyAden Blaney
Food Waiter at Harry’s RestaurantFood Waiter at Harry’s Restaurant
Jason SmithJason Smith
Crew Member at Little Caesars Pizza, Quinten Kentch, 540-840-6117Crew Member at Little Caesars Pizza, Quinten Kentch, 540-840-6117
Hannah ZiadehHannah Ziadeh
Recreation Assistant (Facilities) at Morale Welfare and RecreationRecreation Assistant (Facilities) at Morale Welfare and Recreation