Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Hi, I’m

Daniel Kaschak

customer service
Navarre,FL

Summary

Dynamic and detail-oriented Courier with 25 years experience at FEDEX, who is a quick learner and eager to take on new challenges while demonstrating a strong commitment to enhancing customer satisfaction and operational efficiency. Expertise in time management and adaptability has led to effective problem-solving capabilities, ensuring timely and secure delivery of sensitive materials. Proven ability to handle customer inquiries with professionalism and resolve issues promptly, fostering positive relationships and making the transition into any customer service-focused role seamless and impactful.

Overview

25
years of professional experience

Work History

FEDEX

Courier
04.1999 - 08.2024

Job overview

Ensured timely delivery of packages by adhering to established schedules.

Resolved customer inquiries promptly, enhancing overall satisfaction levels.

Conducted route planning to optimize delivery efficiency and minimize transit times.

Maintained accurate records of deliveries and pickups while managing sensitive information securely.

Education

Fort Walton Beach High School
Fort Walton Beach, FL

High School Diploma
06-1989

Skills

  • Working independently
  • Attention to detail
  • Problem-solving
  • Customer service
  • Time management
  • Decision-making
  • Document management
  • Handheld scanning devices
  • Verbal and written communication
  • Multitasking and organization
  • Team collaboration
  • Record keeping

Accomplishments

    Worked as a Certified Nursing Assistant, in the Pest Control Industry, and Cashier previously

Timeline

Courier

FEDEX
04.1999 - 08.2024

Fort Walton Beach High School

High School Diploma

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