Daniel Knight
Chicago,IL
Summary
Self-motivated Operations Manager successfully collaborated with consultants, area leaders, and employees to streamline and strengthen processes and control costs. Highly organized and detailed collaborator with a solid record of accomplishment in meeting and exceeding business targets. In-depth knowledge of operational and budget management techniques.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Operations Manager
AMC THEATRES
Skokie, IL
09.2022 - Current
- Manages the daily operations of multiple departments to maximize efficiency
- Developed a talented team, participating in hiring, coaching, and performance management processes
- Utilizes problem-solving skills to anticipate potential risks or obstacles within the organization
- Resolves conflicts between employees and departments
- Creates and enforces policies and procedures to support compliance
- Maintenance of facilities, equipment, vehicles, and machinery used in operations
- Conducts regular walkthroughs and inspections of company facilities to verify adherence to safety standards.
Crew Member
AMC THEATRES
Skokie, IL
11.2017 - 08.2022
- Greeted customers in a friendly and professional manner, ensuring customer satisfaction
- Performed cashier duties such as accepting payments, issuing change, and counting money back to customers
- Coordinated with other crew members to complete assigned tasks quickly and effectively.
Grocery Stocker
JEWEL
Chicago, IL
05.2020 - 08.2021
- Organized shelves and displays in the grocery store to ensure a neat, orderly appearance
- Interacted and communicated effectively and professionally with store personnel and their customers
- Ensured that all products had correct labels, pricing, and expiration dates visible to customers
- Collaborated with the supervisor to maintain accurate and up-to-date product signage throughout the entire department.
Education
Bachelor of Arts (B.A.) in Criminal Justice Candidate -
Northeastern Illinois University
Chicago, IL05.2024
Associate in Arts (A.A.) in Criminal Justice -
Wilbur Wright College
Chicago, IL05.2021
Skills
- Integrity and Honesty
- Positive Company Representation
- Initiative and Self-Motivation
- Diversity Awareness
- Adaptability and Flexibility
- Emotional intelligence
- Inventory Management
- Customer Service
- Incidents management
- Team Leadership
Certification
- Lift Certification
- CCL
Volunteer Experience
CCSAO, Chicago, IL,
10/01/23, 12/01/23,
-Gained experience, exposure, and knowledge of career-specific procedures and systems.
-Trained in different positions and worked with a variety of personnel.
-Developed strong organizational and time management skills by completing multiple tasks simultaneously.
-Demonstrated ability to take initiative and work independently on assigned projects.
References
References available upon request.
Timeline
Operations Manager
AMC THEATRES
09.2022 - Current
Grocery Stocker
JEWEL
05.2020 - 08.2021
Crew Member
AMC THEATRES
11.2017 - 08.2022
Bachelor of Arts (B.A.) in Criminal Justice Candidate -
Northeastern Illinois University
Associate in Arts (A.A.) in Criminal Justice -
Wilbur Wright College
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