Alexis Huskey
DeBary,FL
Summary
Motivated Board Certified Licensed Optician with demonstrated ability in working well in busy environments. Leads successful teams with dynamic coaching skills. Friendly professional delivers positive engagement to put customers at ease.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Assistant Manager and Optician
LensCrafters
04.2016 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Educated patients on proper use, care and maintenance of eyeglasses and contact lenses.
- Suggested optional items such as lens coatings and lightweight lenses to improve patient experience with eyeglasses.
- Filed claims with vision and medical insurance companies to garner payment for optical services.
- Measured patients' faces for bridge, eye size, and temple length to select comfortable frames.
- Set up attractive displays, shared current promotions, and offered excellent customer service to increase satisfaction.
- Performed visual field testing to measure patients' peripheral vision to determine any visual field loss.
- Operated ophthalmic equipment for patient eye examinations and prepared patients for examinations and surgeries.
- Applied eye medications and drops to dilate pupils in preparation for examinations.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Opthalmic Tech, Billing, and Office Manager
Kennedy Eye Care
04.2013 - 02.2018
- Used data entry skills to accurately document and input statements.
- Responded to customer concerns and questions on daily basis.
- Accomplished multiple tasks within established timeframes.
- Performed visual field testing to measure patients' peripheral vision to determine any visual field loss.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed day-to-day business operations.
Education
Optician Apprenticeship Program
Ocala, FL01.2018
High School Diploma -
Homeschooled
Ocala01.2012
Skills
- Business Administration
- Eyeglass Prescriptions
- Ocular Measuring
- Diagnostic Evaluation
- Optical Orders
- Office Cleaning
- Customer Inquiries
- Retail Sales
- Electronic Medical Record (EMR) Systems
- Glasses Fitting
- Effective Working Relationships
- Eyewear Brands
Certification
Board Certified Licensed Optician
License: DO7081
Jan 2018 - Present
Timeline
Assistant Manager and Optician
LensCrafters
04.2016 - Current
Opthalmic Tech, Billing, and Office Manager
Kennedy Eye Care
04.2013 - 02.2018
Optician Apprenticeship Program
High School Diploma -
Homeschooled