Daniel Leitch
San Diego,CA
Summary
Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Overview
15
15
years of professional experience
Work History
Director of Delivery & Installation
PIRCH
05.2022 - 04.2024
- Directed all operations in Southern California, overseeing strategic planning, showroom builds, budget management, staffing, scheduling, scalability planning and report generation.
- Managed three key departments: Installation, Jobsite Consultation, and Routing/Scheduling, with 100 employees under my purview.
- Created and managed budgets, ensuring financial targets were achieved.
- Successfully managed multiple projects concurrently, ensuring adherence to deadlines.
- Regularly monitored customer feedback to enhance overall customer experience.
- Effectively negotiated contracts with vendors, contractors, tradesmen, and partners.
Manager Of Delivery & Installation
PIRCH
12.2019 - 05.2022
- Created weekly schedules based on predicted staffing needs, budgets and employee requests
- Supervised new showroom builds, managed timelines and schedules to ensure project milestones were met
- Conducted regular inspections to address any issues and ensure adherence to design plans
- Supervised showroom installation, contractors and trades to maintain quality standards during build
- Provided support for customers by addressing complaints quickly and efficiently, displaying exceptional customer service skills
- Managed inventory levels for all parts, ordering replacements as required.
Lead Technician/Trainer
PIRCH
03.2013 - 12.2019
Warehouse Supervisor
Job Options Inc.
11.2008 - 03.2013
Skills
- Operations Management
- Performance Management
- Conflict Management
- Strategic Planning
- Microsoft Office
- CRM Software
- Inventory Management
- Invoice Processing & Approvals
- Budgeting
- Customer Relationship Management
- Scheduling & Logistics
- Jobsite Consultations
Timeline
Director of Delivery & Installation
PIRCH
05.2022 - 04.2024
Manager Of Delivery & Installation
PIRCH
12.2019 - 05.2022
Lead Technician/Trainer
PIRCH
03.2013 - 12.2019
Warehouse Supervisor
Job Options Inc.
11.2008 - 03.2013
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