Daniel Lopez

Membership Engagement duties include:

• Customer service
• Customer engagement
• High volume phone service (20+ daily)
• Headed a call team specifically meant to call prospective members
• Guided Tours
• Increased customer satisfaction by addressing and resolving complaints in a timely manner.
• Assisted in training new hires and offered ongoing support to help them reach their full potential.
• Contributed to team sales goals by upselling products and services to customers.
• Exceeded performance targets through diligent work ethic and focus on results-driven tasks.
• Improved client retention rates by building strong relationships and offering personalized solutions to their needs.

Membership Engagement duties include:
- Customer service
- Customer engagement
- High volume phone service (20+ daily)
- Headed a call team specifically meant to call prospective members
- Guided Tours
- Increased customer satisfaction by addressing and resolving complaints in a timely manner.
- Assisted in training new hires and offered ongoing support to help them reach their full potential.
- Contributed to team sales goals by upselling products and services to customers.
- Exceeded performance targets through diligent work ethic and focus on results-driven tasks.
- Improved client retention rates by building strong relationships and offering personalized solutions to their needs.