DANIEL LOPEZ
AUSTIN,TX
Summary
Responsive team leader with strong Customer Service background combined with motivational and encouraging style. Talented trainer, problem-solver and planner able to take on routine and complex job functions to promote business success. Well-organized and proactive retail professional with good communication skills and positive attitude.
Overview
27
27
years of professional experience
Work History
Specialty Associate Team Leader
WHOLE FOOODS MARKET
04.2023 - Current
- Successfully led remodels in wine and cheese department.
- Led the Store Process Scheduling Update transition.
- Led a team of up to 15 team members to the top sales Specialty department in the CW region.
NON PERISHABLE TEAM LEADER
WHOLE FOODS MARKET INDEPENDENCE HEIGHTS
04.2019 - Current
- Lead a team of 35 team members.
- Monitored daily ordering budgets with effective systems to prevent overages, minimize loss and drive sales.
- Drove profit Margin by reducing shrink.
- Kept team operations in strict compliance with department standards and food safety requirements.
- Coached mentored and developed leaders in the Houston metro.
ASSOCIATE SPECIALTY TEAM LEADER
WHOLE FOODS MARKET POST OAK
05.2018 - 04.2019
- Led a team of 15 team members.
- Successfully completed a Wine department remodel.
- Oversaw Whole Foods Market Brewing Bar with 20 taps with beers brewed in house.
- Assisted Brew master in brewing while Associate Brew Master was on leave.
- Led team in certification of Standard Operating Procedure program.
STORE SUPPORT TEAM LEADER
WHOLE FOODS MARKET DOMAIN, GATEWAY, BELLAIRE,
11.2013 - 05.2018
- Led a teams of up to 150 team members that included customer service, store systems integrator, graphic artist, porter and cash office roles.
- Executed Amazon Prime services roll-out, fundraising drives, guest events and overall team development.
- Responsible for hiring, training, corrective action, wage reviews and resolving team issues while maintaining confidentiality.
- Opened Domain location in Austin Texas that has single day sales record of $350k.
STORE SUPPORT ASSOCIATE TEAM LEADER
WHOLE FOODS MARKET KIRBY
11.2001 - 05.2009
STORE SUPPORT TEAM LEADER
WHOLE FOODS MARKET WILCREST
01.1999 - 11.2001
STORE SUPPORT ASSOCIATE TEAM LEADER
WHOLE FOODS MARKET WILCREST
04.1997 - 01.1999
Education
Some College (No Degree) - AUDIO VIDEO PRODUCTION
HOUSTON COMMUNITY COLLEGE
HOUSTON TEXASSkills
- Merchandising
- Customer Service
- Team leadership
- Inventory control
- Mentoring
- Organized
- Time management
- Detail-oriented
- Cash handling accuracy
- Strong communication skills
- TABC CERTIFIED
- TEXAS FOOD MANAGER CERTIFICATION
Timeline
Specialty Associate Team Leader
WHOLE FOOODS MARKET
04.2023 - Current
NON PERISHABLE TEAM LEADER
WHOLE FOODS MARKET INDEPENDENCE HEIGHTS
04.2019 - Current
ASSOCIATE SPECIALTY TEAM LEADER
WHOLE FOODS MARKET POST OAK
05.2018 - 04.2019
STORE SUPPORT TEAM LEADER
WHOLE FOODS MARKET DOMAIN, GATEWAY, BELLAIRE,
11.2013 - 05.2018
STORE SUPPORT ASSOCIATE TEAM LEADER
WHOLE FOODS MARKET KIRBY
11.2001 - 05.2009
STORE SUPPORT TEAM LEADER
WHOLE FOODS MARKET WILCREST
01.1999 - 11.2001
STORE SUPPORT ASSOCIATE TEAM LEADER
WHOLE FOODS MARKET WILCREST
04.1997 - 01.1999
Some College (No Degree) - AUDIO VIDEO PRODUCTION
HOUSTON COMMUNITY COLLEGE
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