Daniel Lozano
San Lorenzo,CA
Summary
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes. Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
3
3
years of professional experience
Work History
Autozone Manager
AutoZone
San Lorenzo, CA
12.2023 - Current
- Trained employees on additional job positions to maintain coverage of roles.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight, and mentoring to newly hired employees to supply knowledge of various company programs.
- Coordinated with internal teams to ensure timely delivery of products and services to clients.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Operated registers, handled cash, and processed credit card transactions.
Parking Director
San Mateo Event Center
San Lorenzo, CA
06.2022 - 05.2024
- Approached customers and engaged in conversation through the use of effective interpersonal and people skills.
- Met incoming customers pleasantly and offered support and service.
- Collaborated effectively with fellow parking attendants, ticket sellers, and event staff to coordinate traffic flow during peak attendance times, ensuring efficient vehicle movement and minimizing congestion around the venue.
- Demonstrated excellent multitasking abilities by simultaneously overseeing parking rates and event schedules, while addressing customer satisfaction.
Education
High School Diploma -
Chabot College
Hayward, CASkills
- Employee training
- Customer service
- Cash handling
- Inventory management
- Product knowledge
- Time management
- Problem solving
- Organization
Languages
English
Professional
Spanish
Native/ Bilingual
Timeline
Autozone Manager
AutoZone
12.2023 - Current
Parking Director
San Mateo Event Center
06.2022 - 05.2024
High School Diploma -
Chabot College
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