Daniel Luis
Hialeah Gardens,Florida
Summary
Hardworking Information Technology student with focus on high quality and teamwork. Passionate about public service and community involvement, highlighted through volunteer work. Works well with collegues, students and community to create diverse, inclusive office and campus. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
1
1
year of professional experience
Work History
Customer Service Associate/Cashier
Walmart
- Supported customer service goals and enhanced relations through friendly
- Delivered fast, friendly service for routine questions and service complaints
- Met exceeded productivity targets by handling every interaction with top-notch customer service
- Trained new hires on products and services, best practices and protocols to reduce process gaps.
Front End Team Lead
Walmart
07.2022 - Current
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Monitored cash drawers in [Number] checkout stations to verify adequate cash supply.
- Created employee schedules to align coverage with forecasted demands.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Education
Hialeah Gardens High School
Hialeah Gardens, FloridaCurrently completing courses in computer science, robotics and statistics - Mechanical Engineering
Florida International University
Doral, Florida08.2026
Skills
- Creative problem solving, Multitasking and Prioritization, Time management, Computer Skills, Customer Support
- Bilingual, MS Office Proficiency
- MS Office Proficiency
- Correcting Discrepancies
- Safety Regulations
- Preparation of Demonstrations
- Customer Relationship Management
- Software Troubleshooting
- Document and Records Management
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Front End Team Lead
Walmart
07.2022 - Current
Customer Service Associate/Cashier
Walmart
Hialeah Gardens High School
Currently completing courses in computer science, robotics and statistics - Mechanical Engineering
Florida International University