Summary
Overview
Work History
Education
Skills
Timeline
Generic

Daniel Madson

Cookeville,TN

Summary

Accomplished Epic Radiant Principal Trainer at Vanderbilt Medical Center with expertise in training delivery and fostering teamwork. Apply adult learning principles and utilize e-learning platforms to enhance training quality, resulting in significant workflow efficiency improvements. Recognized for professionalism and exceptional communication skills, consistently achieving project objectives and enhancing end-user preparedness.

Overview

44
44
years of professional experience

Work History

Epic Radiant Principal Trainer

Vanderbilt Medical Center
07.2021 - Current
  • Established partnerships with Radiology end users to enhance the quality of instructional materials available for employee training.
  • Ensured all training materials were up-to-date with industry standards and best practices, maintaining relevance in a rapidly evolving market.
  • Collaborated with subject matter experts across various departments to design specialized technical courses tailored to specific job functions.
  • Delivered robust training courses via classroom and e-learning programs.
  • Worked with Radiologist to construct Radiologists training for all applications needed for Reading.

Epic Radiant and Cupid Credentialed Trainer

Vanderbilt Medical Center
04.2020 - 07.2021
  • Contributed to overall project success by participating in the development, testing, and validation of customization requests within Epic Radiant software.
  • Delivered exceptional customer service by promptly responding to inquiries from both internal team members and external clients.
  • In classroom training to include driving, back-room support, and up-front trainer, as well as monitoring CTs to ensure proper dissemination of training material.
  • Helped train and implement Sectra PACS
  • Go Live Support for both Cupid and Radiant

Epic Radiant Credentialed Trainer

Health and Hospitals Corporation
01.2019 - 12.2019
  • Contributed to overall project success by participating in the development, testing, and validation of customization requests within Epic Radiant software.
  • Delivered exceptional customer service by promptly responding to inquiries from both internal team members and external clients.
  • Reduced support ticket volume by addressing recurring issues through targeted training interventions in Epic Radiant use.
  • In classroom training to include driving, back-room support, and up-front trainer, as well as monitoring CTs to ensure proper dissemination of training material.

Epic Radiant Credentialed Trainer

UNC Health Care System
06.2018 - 10.2018
  • Contributed to overall project success by participating in the development, testing, and validation of customization requests within Epic Radiant software.
  • Delivered exceptional customer service by promptly responding to inquiries from both internal team members and external clients.
  • Reduced support ticket volume by addressing recurring issues through targeted training interventions in Epic Radiant use.
  • In classroom training to include driving, back-room support, and up-front trainer, as well as monitoring CTs to ensure proper dissemination of training material.

Epic Radiant Credentialed Trainer

BJC Health Systems, Barnes, Christian Hospital
11.2017 - 06.2018
  • Contributed to overall project success by participating in the development, testing, and validation of customization requests within Epic Radiant software.
  • Delivered exceptional customer service by promptly responding to inquiries from both internal team members and external clients.
  • Reduced support ticket volume by addressing recurring issues through targeted training interventions in Epic Radiant use.
  • In classroom training to include driving, back-room support, and up-front trainer, as well as monitoring CTs to ensure proper dissemination of training material.

EPIC Principal Trainer

Bon Secours Health System, Inc
04.2012 - 10.2017
  • Collaborated with clinical staff to assess their needs and develop targeted training content, resulting in improved workflow efficiency.
  • Participated in regular meetings with project leadership to share updates on training progress and discuss any challenges encountered.
  • Contributed to the overall success of the Epic Radiant implementation by consistently meeting training objectives and ensuring end-users were well-prepared for system adoption.
  • Managed scheduling concerns and coordinated logistics for multiple training sessions while adhering to project timelines.
  • Provided coaching and mentoring to employees.
  • Built and maintained professional relationships with Community connect partners.

Lead CT Technologist

Maryview Medical Center
04.2005 - 04.2012
  • Facilitated smooth transitions during staff turnover periods, maintaining high levels of productivity without compromising service quality.
  • Participated in quality assurance initiatives, regularly reviewing images to identify areas for improvement or potential issues.
  • Promoted teamwork within the department, fostering an environment conducive to collaboration and growth.
  • Spearheaded cross-departmental collaborations for complex cases requiring multidisciplinary input from various healthcare professionals.
  • Developed customized protocols for specific clinical indications, optimizing image quality while minimizing radiation exposure.

Lead Technologist

Mary Immaculate Hospital
04.2005 - 04.2007
  • Streamlined workflow by efficiently managing patient schedules and accommodating urgent cases when needed.
  • Promoted a positive work environment by collaborating effectively with colleagues from diverse backgrounds and skillsets.
  • Captured images using mobile equipment in operating rooms, emergency rooms, and patients' bedsides.
  • Improved patient experience by maintaining a compassionate and efficient approach during radiologic procedures.
  • Supported department goals by participating in quality improvement initiatives aimed at enhancing overall patient care standards.

Team Coordinator

Sentara Bayside Hospital
01.2001 - 01.2004
  • Delegated daily tasks, addressed employee questions and resolved scheduling issues.
  • Managed team workload to reach targets for specific tasks.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Managed multiple projects simultaneously, prioritizing tasks for optimal resource allocation and workflow efficiency.
  • Improved team collaboration with regular meetings, progress updates, and transparent communication.
  • Trained, motivated and guided on-boarding members.

Hospital Corpsman

US Navy
05.1980 - 05.2000
  • Assisted in medical examinations, treatments and procedures for diverse conditions and patient populations.
  • Rendered emergency medical treatment and administered immunization programs.
  • Promoted a positive work environment through effective teamwork and open communication among colleagues across departments.
  • Participated in ongoing professional development opportunities to stay current on industry best practices, ultimately elevating the quality of patient care provided.
  • Provided leadership, delegation, and exceptional medical service in high-pressure situations.
  • Maintained detailed records of patients'' medical histories, exam findings, and treatment plans to facilitate efficient communication among healthcare team members.

Education

Associate of Applied Science - Radiology Technologist

Naval School of Health Science
San Diego, CA
10-1995

No Degree - Hospital Corps School

Naval School of Health Sciences
San Diego, CA
10-1980

High School Diploma -

San Marin High School
Novato, CA
06-1978

Skills

  • Training delivery
  • Patience
  • E-Learning Platforms
  • Adult Learning Principles
  • Train-the-Trainer Programs
  • Video Production
  • Relationship Building
  • Teamwork and Collaboration
  • Reliability
  • Professionalism
  • Excellent Communication
  • Team Collaboration

Timeline

Epic Radiant Principal Trainer

Vanderbilt Medical Center
07.2021 - Current

Epic Radiant and Cupid Credentialed Trainer

Vanderbilt Medical Center
04.2020 - 07.2021

Epic Radiant Credentialed Trainer

Health and Hospitals Corporation
01.2019 - 12.2019

Epic Radiant Credentialed Trainer

UNC Health Care System
06.2018 - 10.2018

Epic Radiant Credentialed Trainer

BJC Health Systems, Barnes, Christian Hospital
11.2017 - 06.2018

EPIC Principal Trainer

Bon Secours Health System, Inc
04.2012 - 10.2017

Lead CT Technologist

Maryview Medical Center
04.2005 - 04.2012

Lead Technologist

Mary Immaculate Hospital
04.2005 - 04.2007

Team Coordinator

Sentara Bayside Hospital
01.2001 - 01.2004

Hospital Corpsman

US Navy
05.1980 - 05.2000

Associate of Applied Science - Radiology Technologist

Naval School of Health Science

No Degree - Hospital Corps School

Naval School of Health Sciences

High School Diploma -

San Marin High School
Daniel Madson