Erika Shaw
Epic Principal Trainer
57 Mount Prospect Street Bridgewater,MA
Summary
Well-qualified Certified Principal Trainer with expertise delivering impactful onsite and remote training programs. Strong focus on professionalism, enthusiastic personality, and excited to collaborate with managers to develop successful training programs. Reliable multi-tasker with strong understanding of instructional design principals.
Overview
1
1
years of professional experience
1
1
Certification
1
1
Certified Radiant Principal Trainer with one Certification.
1
1
Credentialed Thrive Specialist with three years experience.
1
1
Credentialed in ten applications
Work History
Certified Radiant Principal Trainer
Southcoast Health System
09.2022 - 09.2024
- Delivered effective training programs aligned with organizational goals.
- Facilitated online seminars during Epic upgrades to identify updates and improvements for end users.
- Designed and delivered unique materials to support training programs.
- Collaborated with managers and supervisors to address system challenges and plan problem solving strategies.
- Analyzed training outcomes to identify gaps and refine curriculum for improved performance across departments.
- Conducted regular competency assessments, providing constructive feedback and guidance on areas for improvement.
Thrive Specialist
Southcoast Health System
09.2020 - 09.2022
- Led exceptional training programs in all Epic applications.
- Provided end user support to users to enhance provider confidence while using the Epic system.
- Provided learning techniques for new trainers and mentored them during Epic training.
- Created training schedules using the LMS system.
- Assisted with live seminars during community connect go live projects.
- Coordinated and trained in basket improvement projects to optimize provider experience in the EMR system.
Certified Medical Assistant
Southcoast Health System
09.2009 - 09.2020
- Assisted in conducting patient assessments and vital sign measurements, ensuring accuracy in documentation.
- Proficient with EMR software, EPIC, ECW, Athena, Meditech, Microsoft Word, and Excel.
- Responsible for training new hire staff.
Education
Associate of Science - Certified Medical Assistant
The Salter School
Fall River, MA04-2009
Associate of Science - Liberal Arts And Sciences
Massasoit Community College
Brockton, MA06-2008
Skills
- Training delivery
- E-learning platforms
- Video production
- Training design
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Multitasking
- Organizational skills
- Documentation and recordkeeping
- Professionalism
- Curriculum development
Certification
09/2024 Certified Principal Trainer Radiant
Fairhaven, Ma
- Awarded Certified Radiant Principal Trainer
09/2022 EPIC Credentialed Trainer Curriculum Certificate
Fairhaven, Ma
- Radiant
- Cupid
- Inpatient
- Surgeon
- Emergency
- Urgent Care
- Oncology
- Ambulatory
- Anesthesia
Timeline
Certified Radiant Principal Trainer
Southcoast Health System
09.2022 - 09.2024
Thrive Specialist
Southcoast Health System
09.2020 - 09.2022
Certified Medical Assistant
Southcoast Health System
09.2009 - 09.2020
Associate of Science - Certified Medical Assistant
The Salter School
Associate of Science - Liberal Arts And Sciences
Massasoit Community College