Daniel Maitland
Sherwood
Summary
Accomplished Territory Manager with over 20 years of building material experience with a proven track record at OrePac, excelling in customer relationship management and Leveraging these partnerships into team collaboration and leadership to surpass sales goals, achieving significant customer satisfaction through tailored solutions. Accomplished in territory and account management, demonstrating an ability to work with customer and engage with builders for growth with products as well as dealing with issues that can arise to foster loyalty and drive growth.
Overview
22
22
years of professional experience
Work History
Territory Manager
OrePac
Wilsonville, OR
10.2018 - Current
- Developed strong relationships with key decision-makers, fostering trust and loyalty in the assigned territory.
- Cultivated relationships with key accounts in territory and provided support to drive customer satisfaction.
- Established successful account relationships by building rapport and maintaining consistent communication.
- Achieved sales goals and service targets by cultivating and securing customer relationships.
- Delivered customized solutions tailored to individual client needs, increasing overall customer satisfaction levels significantly.
Inside Sales Representative
Orepac
Wilsonville, OR
08.2012 - 10.2018
- Answered customers' questions regarding products, prices, and availability.
- Increased sales revenue by building strong relationships with clients and providing insightful product knowledge .
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
Receiving and Inventory Control Specialist
Orepac
Wilsonville, OR
08.2007 - 09.2012
- Used equipment like forklifts and pallet jacks to move inventory.
- Conducted periodic cycle counts to verify inventory accuracy, identifying discrepancies early on to mitigate potential issues.
- Completed physical inventory counts each week.
- Completed daily cycle counts to maintain accuracy of records.
- Unload trucks and check in product from doors and millwork to building materials.
Kval Door Machinist
Orepac
Wilsonville, OR
09.2005 - 08.2006
- Inspected completed parts to verify compliance with specifications and quality standards.
- managed and built around 400 interior doors during our production schedule per day.
- Worked with team members to improve production processes and procedures.
- Optimized tooling performance through regular inspection, cleaning, sharpening or replacing worn tools as needed.
- Improved workplace safety by performing routine maintenance on machinery and ensuring all equipment was in proper working order.
Custom Door Assembly
Orepac
Wilsonville, OR
09.2004 - 09.2005
- Improved assembly efficiency by implementing streamlined processes and optimizing workstation layouts.
- Maintained a clean and safe work environment through diligent housekeeping practices, reducing the risk of accidents or injuries.
- Demonstrated versatility by handling multiple types of custom assembly projects with varying requirements and complexity levels.
- Consistently met or exceeded daily production quotas through focused effort on assigned tasks.
- Utilized various hand tools, power tools, and equipment for precise component placement during custom assemblies.
Door Shop Line Lead
Orepac
Wilsonville
05.2004 - 09.2004
- Assisted in training new employees and implementing procedural changes.
- Trained and monitored line associates to perform proper assembly techniques, apply best practices.
- Communicated shift handover information to keep personnel aware of incomplete tasks.
- Performed daily inspections and maintenance of equipment to manage wear and tear.
- Trained new employees on production line processes, ensuring a smooth transition into their roles and maintaining high performance standards.
Door Assembly
Orepac
Wilsonville, OR
02.2004 - 05.2004
- Assisted in the development of standard operating procedures for door assembly tasks, contributing to a more streamlined workflow across the organization.
- Reduced waste in materials by optimizing usage during the door assembly process.
- Improved door assembly efficiency by streamlining production processes and implementing time-saving techniques.
- Mentored new hires on door assembly procedures, ensuring all team members were knowledgeable about best practices and company standards.
Education
High School Diploma -
Sunset High School
Beaverton, OR06.2002
Skills
- Team collaboration and leadership
- Customer relationship management
- Multitasking and organization
- Sales expertise
- Relationship building
- Territory management
- Issue resolution
- Opportunities identification
- Order management
- Brand promotion
Timeline
Territory Manager
OrePac
10.2018 - Current
Inside Sales Representative
Orepac
08.2012 - 10.2018
Receiving and Inventory Control Specialist
Orepac
08.2007 - 09.2012
Kval Door Machinist
Orepac
09.2005 - 08.2006
Custom Door Assembly
Orepac
09.2004 - 09.2005
Door Shop Line Lead
Orepac
05.2004 - 09.2004
Door Assembly
Orepac
02.2004 - 05.2004
High School Diploma -
Sunset High School