Daniel Marchese
Spokane
Summary
Results-oriented worker who engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.
Overview
15
15
years of professional experience
Work History
Market Development Manager
Swire Coca-Cola
04.2023 - 04.2025
- Cold called competitive accounts
- Collaborated with cross-functional teams to create innovative marketing campaigns that boosted company revenue.
- Secured long-term accounts by recommending strategies to promote brand effectiveness and highlight product benefits.
- Analyzed sales data to identify trends and opportunities, driving continuous improvement in product offerings and pricing strategies.
- Increased market share by identifying and targeting new customer segments through comprehensive market research.
- Generated sponsorships with related and partnering entities to enhance marketing objectives.
Account Manager
Swire Coca-Cola
10.2019 - 03.2023
- Achieved or exceeded company-defined sales quotas
- Provided outstanding customer service
- Built relationships with customers and community to promote long term business growth.
- Stayed current on company offerings and industry trends.
- Trained new employees
- Maintained current knowledge of evolving changes in marketplace.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Relief Account Manager
Swire Coca-Cola
06.2019 - 10.2019
- Set and achieved company defined sales goals.
- Presented professional image consistent with company's brand values.
- Educated clients on new products or services to increase customer engagement with brand.
Merchandiser
Swire Coca-Cola
01.2018 - 06.2019
- Established strong vendor relationships to maintain and support business.
- Used my display building expertise to enhance appearance and visibility of displays.
- Organized Coca Cola merchandise in back rooms
- Created displays to promote products in alignment with corporate sales objectives.
- Proposed new ideas and concepts to enhance merchandise displays.
Merchandiser
Coca Cola Tri Cities
01.2016 - 01.2018
Service Advisor
West Coast Auto Dealers
03.2015 - 01.2016
- Responded proactively and positively to rapid change.
- Developed process improvements to enhance overall delivery of service.
- Briefed customers regarding warranty protections, potential cost savings and benefits of trading in versus fixing cars to guide decision-making.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Suggested add-on services that would be helpful to customers and improve bottom line.
Golf Shop Attendant
Aliante Golf Club
08.2013 - 02.2015
- Reconciled daily tee sheets, checked in customers and resolved payment discrepancies.
- Administered point of sales applications and trained new team members in customer service and operations details.
- Promoted game of golf and specific golf course and maintained high level of professionalism and service.
Golf Cart Attendant
Columbia Point Golf Course
03.2010 - 03.2015
- Made sure all customers had a great golf experience
- Set up golf tournaments and other events
- Kept up on service of Golf Carts
Education
Associate of Applied Science - Professional Golf Management
Walla Walla Community College
Walla Walla, WA05.2014
Skills
- Business Negotiation
- Product and Service Sales
- Issue Resolution
- Strong Lead Development Skills
- Sales Solutions
- Account Management
- Time Management
Timeline
Market Development Manager
Swire Coca-Cola
04.2023 - 04.2025
Account Manager
Swire Coca-Cola
10.2019 - 03.2023
Relief Account Manager
Swire Coca-Cola
06.2019 - 10.2019
Merchandiser
Swire Coca-Cola
01.2018 - 06.2019
Merchandiser
Coca Cola Tri Cities
01.2016 - 01.2018
Service Advisor
West Coast Auto Dealers
03.2015 - 01.2016
Golf Shop Attendant
Aliante Golf Club
08.2013 - 02.2015
Golf Cart Attendant
Columbia Point Golf Course
03.2010 - 03.2015
Associate of Applied Science - Professional Golf Management
Walla Walla Community College
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