Daniel Markham
Denton,TX
Summary
Proven leader with a track record of enhancing sales revenue and client satisfaction at Ralph's Records. Expert in relationship building and sales team training, I excel in staff management and performance optimization. My approach has consistently resulted in improved customer service and team achievements, leveraging skills in both Indesign and classroom management techniques for comprehensive success.
Overview
12
12
years of professional experience
Work History
Sales Manager
Ralph's Records
05.2017 - 07.2024
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
Typesetter
Denton Record Chronicle
01.2015 - 01.2017
- Provided valuable feedback on design elements during creative meetings, contributing to improved overall product appearance.
- Efficiently organized project files for easy access among team members, facilitating smooth workflow transitions between stages of production.
- Developed customized templates for clients'' specific requirements, resulting in increased customer satisfaction.
- Prepared images for publication using image-editing tools such as Photoshop or Illustrator to optimize clarity and resolution without sacrificing visual impact or file size constraints.
Instructor
School of Rock
09.2012 - 01.2015
- Promoted a positive learning environment by establishing clear expectations and maintaining consistent classroom management techniques.
- Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
- Boosted student performance by providing individualized support and targeted feedback.
- Initiated new learning methods, eliminating instructional gaps and improving comprehension.
Education
Bachelor of Arts - Advertising
Texas Tech University
Lubbock, TXSkills
- Relationship Building
- Sales team training
- Staff Management
- Goals and performance
Timeline
Sales Manager
Ralph's Records
05.2017 - 07.2024
Typesetter
Denton Record Chronicle
01.2015 - 01.2017
Instructor
School of Rock
09.2012 - 01.2015
Bachelor of Arts - Advertising
Texas Tech University