Daniel Markley-Lopez
Scottsdale,AZ
Summary
Dynamic Operations Manager with a proven track record at Eat Clean Phx LLC, excelling in operations management and team leadership. Enhanced customer satisfaction and improved performance outcomes through strategic planning and implementation through Dutch Bros. Highly organized and detail-oriented professional passionate about executing expectational events in the non-profit organization of Arizona Talks.
Overview
4
4
years of professional experience
Work History
Operations Manager
Eat Clean Phx LLC
02.2024 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Developed and maintained relationships with external vendors and suppliers.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
Event Coordinator
Arizona Talks Organization
01.2020 - Current
- Coordinated schedules and timelines for events.
- Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
- Managed event logistics and operations.
- Collaborated with cross-functional teams to ensure seamless event execution and positive outcomes.
- Managed administrative logistics of events planning, event booking, and event promotions.
- Performed event coordination for larger parties and gatherings.
Barista
Dutch Bros
09.2020 - 09.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
Education
Associate of Science - Biology
Maricopa Community Colleges - Scottsdale Community College
Scottsdale, AZ12.2024
Skills
- Problem-Solving
- Team Leadership
- Operations Management
- Customer Service
- Decision-Making
- Planning and Implementation
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Operations Manager
Eat Clean Phx LLC
02.2024 - Current
Barista
Dutch Bros
09.2020 - 09.2023
Event Coordinator
Arizona Talks Organization
01.2020 - Current
Associate of Science - Biology
Maricopa Community Colleges - Scottsdale Community College
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