Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Daniel Martin

Detroit

Summary

Dynamic professional with a proven track record at the United States Army, excelling in office administration and data management. Recognized for enhancing customer satisfaction through effective communication and organization skills. Adept at prioritizing tasks and streamlining processes, ensuring timely project completion and fostering a collaborative work environment.

Overview

48
48
years of professional experience

Work History

Receptionist

Detroit Urban League
04.2024 - 08.2025
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.

Veterans Experience Wayfinder

John D Dingell VA Medical Center,
06.2023 - 03.2024
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Houseman

Holiday Inn Express Hotel
04.2022 - 10.2022
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Reported found guest articles and merchandise damage to managers on duty.
  • Assisted in inventory management through timely restocking of housekeeping supplies and linens as needed.
  • Gathered linen supplies and organized linen closets for prompt room restocking.

Recclamation Associate

Goodwill Industries of Greater Detroit
11.2006 - 04.2021
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
  • Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.

Administrative Specialist

United States Army
06.1977 - 04.1995
  • Safeguarded sensitive information through the proper handling of confidential documents and secure storage methods.
  • Handled mail, packages, emails, document transmissions and other types of data with both manual and automated tracking strategies.
  • Improved customer satisfaction with prompt and professional responses to inquiries and concerns.
  • Expedited project completion times by effectively prioritizing tasks based on deadlines and resource availability.

Security Officer

Bonded Guard Services
05.1983 - 01.1987
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.

Education

Florida Developmental Research
Tallahassee, FL
02-1979

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Data entry
  • Office administration
  • Data inputting
  • File management
  • Mail handling
  • Clerical support

Accomplishments

Hi-Lo Experience

Timeline

Receptionist

Detroit Urban League
04.2024 - 08.2025

Veterans Experience Wayfinder

John D Dingell VA Medical Center,
06.2023 - 03.2024

Houseman

Holiday Inn Express Hotel
04.2022 - 10.2022

Recclamation Associate

Goodwill Industries of Greater Detroit
11.2006 - 04.2021

Security Officer

Bonded Guard Services
05.1983 - 01.1987

Administrative Specialist

United States Army
06.1977 - 04.1995

Florida Developmental Research

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