Outside Plant Technician
Verizon
Woburn, MA
04 1997 - Current
- Increased network reliability by installing, maintaining, and repairing outside plant equipment.
- Played a pivotal role in designing effective routes for fiber optic cables that minimized construction costs while maximizing coverage area.
- Ensured accurate documentation of work performed through detailed record-keeping practices and clear communication with team members.
- Developed strong relationships with clients, providing exceptional customer service throughout all stages of the project lifecycle.
- Consistently met safety standards by adhering to strict protocols during the installation, repair, and maintenance tasks.
- Ensured timely project completion for fiber optic installations by efficiently coordinating with team members and stakeholders.
- Improved efficiency in field operations by training junior technicians on best practices for outside plant work processes and safety protocols.
- Responded to service requests during and after business hours.
- Read blueprints and schematics to correctly place equipment.
- Planned layouts and ran cable into buildings and through walls, attics, and crawl spaces.