DANIEL MATTSON
FLINT,UNITED STATES
Summary
Sports coordinator and complex advisor known for fostering dynamic sports communities through innovative event planning and strategic partnerships. Demonstrates expertise in digital tools development and performance analysis, enhancing athlete performance and team success. Passionate about leveraging strategic planning and community outreach to elevate sports programs and nurture emerging talents.
Overview
2016
2016
years of professional experience
Work History
SPORTS COORDINATOR AND COMPLEX ADVISOR
MSA complex
Grand Rapids, Michigan
- Fostered a vibrant sports community by organizing engaging events, enhancing participant satisfaction and promoting team spirit.
- Implemented a structured training program, leading to measurable improvements in athlete performance and overall team success.
- Coordinated with local organizations to secure sponsorships, resulting in increased funding and enhanced program visibility.
- Developed a digital scheduling tool for events, streamlining communication and significantly reducing logistical delays.
SPORTS COORDINATOR
Crystal Field House
Burton, Michigan
- Implemented structured sports programs, leading to increased participation rates and improved overall fitness levels.
- Designed engaging sports activities that boosted participation by fostering a welcoming environment and enhancing community engagement.
- Provided mentorship to young athletes, cultivating skills and confidence while fostering a positive team culture.
- Developed tailored training sessions to enhance athlete performance, resulting in noticeable improvements in skill levels and competition readiness.
AUTOMOTIVE SERVICE ADVISOR
Applegate Chevrolet
Flint
- Provided exceptional customer service by actively listening to client needs, fostering trust and satisfaction in the service experience.
- Streamlined service appointment scheduling, resulting in reduced wait times and enhanced customer retention.
- Analyzed vehicle performance data to recommend service packages, improving customer understanding and increasing service sales.
SERVICE ADVISOR/WRITTER
Feldman automotive group Feldman Chevrolet
Highland, Michigan
- Facilitated customer service inquiries, resolving issues promptly and enhancing customer satisfaction through effective communication.
- Worked closely with technicians to ensure accurate service documentation, fostering teamwork and improving service turnaround times.
- Provided clients with detailed service explanations, ensuring transparency and building trust in the service process.
- Cultivated strong relationships with clients, enhancing communication and trust while ensuring a positive service experience.
AUTOMOTIVE SERVICE ADVISOR
Jim Reihls friendly automotive group
Lapeer, Michigan
- Evaluated customer feedback to identify service trends, implementing changes that resulted in noticeable gains in overall service quality.
- Coordinated with technicians to ensure clear communication on service needs, boosting team efficiency and fostering a unified work environment.
- Fostered a positive customer interaction environment, enhancing client trust and loyalty while effectively addressing service inquiries.
Cannabis, Receptionist and Lead Blood Tender
Genesee County Compassion Club
Flint, MI
2015 - 2018
- Managed front desk operations, ensuring efficient visitor check-in and appointment scheduling.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Maintained accurate records of appointments and communications using scheduling software.
- Coordinated office supplies inventory, placing orders to ensure availability for daily operations.
Lead Budtender
Green Light District
Flint, MI
2013 - 03.2015
- Trained and mentored new budtenders on product knowledge and customer service techniques.
- Ensured compliance with local regulations and store policies to maintain operational integrity.
- Managed inventory, including receiving, tracking, and optimizing stock levels for efficiency.
- Developed and implemented training programs to enhance team performance and customer experience.
- Cultivated relationships with customers to promote loyalty and increase repeat business.
Education
BUSINESS DEVELOPMENT AND MANAGEMENT
Henry Ford College
Dearborn, Michigan10.2019
GRADUATION OF HIGH SCHOOL
Benjamin Franklin Private high school
Coconut Grove, Florida10.2013
Skills
- Event Planning, Team Leadership, Digital Tools Development, Performance Analysis, Community Outreach, Sponsorship Acquisition, Conflict Resolution, Strategic Planning, Athlete Development, Sports Marketing, Community Engagement, Volunteer Coordination, Time Management, Negotiation, Crisis Management, Event Promotion, Sports Psychology, Brand Development, Youth Development, Coaching Techniques, Team Building, Conflict Mediation, Program Evaluation
Timeline
SPORTS COORDINATOR AND COMPLEX ADVISOR
MSA complex
SPORTS COORDINATOR
Crystal Field House
AUTOMOTIVE SERVICE ADVISOR
Applegate Chevrolet
SERVICE ADVISOR/WRITTER
Feldman automotive group Feldman Chevrolet
AUTOMOTIVE SERVICE ADVISOR
Jim Reihls friendly automotive group
BUSINESS DEVELOPMENT AND MANAGEMENT
Henry Ford College
GRADUATION OF HIGH SCHOOL
Benjamin Franklin Private high school
Cannabis, Receptionist and Lead Blood Tender
Genesee County Compassion Club
2015 - 2018
Lead Budtender
Green Light District
2013 - 03.2015