Dedicated professional with a solid background in shift leadership and problem-solving. Known for effective training methods and commitment to workplace safety, poised to contribute to improved customer satisfaction and team productivity.
Overview
4
4
years of professional experience
Work History
Shift Manager / Key Holder
Sumpter Enterprises INC
Florida
05.2022 - Current
Key holder and morning opener.
Certified Crew trainer.
Inventory and resupply management.
Minor, and major mechanical and electrical maintenance.
Cleaning, and employee safety supervision.
Customer service representative.
Safe deposit and payroll distribution.
Customer retention.
Certified food safety and quality.
Education
High School Diploma -
FLVS (Florida Virtual School)
Orlando Florida
Skills
Cash handling
Decision-making
Customer service focus
Employee training
Workplace safety
Accurate money handling
Staff motivation
Opening procedures
Punctual and reliable
Handling customer complaints
Training and mentoring
Team development
Delegating work
Mentoring and coaching
Quality assurance
Staff training and onboarding
Inventory control
Documentation and reporting
Safety compliance
Schedule management
Flexible schedule
Inventory controls
Performance reviewing
Equipment troubleshooting
Supply ordering
Tech-Savvy
Verbal and written communication
Shift leadership
Problem-solving
Active listening
Critical thinking
Conflict resolution
Multitasking
Languages
English
Native or Bilingual
French
Elementary
Spanish
Elementary
Interests
Tech enthusiast, passionate about exploring the latest advancements and innovations