Daniel Mendez
Rosenberg,TX
Summary
Exceptional Operations Manager focused on successful team building, cost-cutting and operational improvements.
Overview
10
10
years of professional experience
Work History
Manager of Operations
Wolf Key & Co. LLC
11.2021 - Current
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Worked with customers in person and via telephone to answer questions, process transactions, and resolve issues.
- Resolved customer complaints by investigating problems and developing solutions.
Finished Goods Handler
Frito Lay, TX
06.2019 - 12.2021
- Operated multiple machines simultaneously to meet production requirements.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
Freezer Order Filler
Aldi Distribution Center
03.2018 - 04.2019
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
- Utilized forklifts and pallet jacks to transport orders and prepare for shipment delivery.
Sales Representative
Combo Landscaping
09.2013 - 02.2018
- Developed and implemented sales strategies to increase profits.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
Education
Licensed - SAFE Mortgage Loan Originator
Champions School of Real Estate
Houston, TX09.2023
Associates Degree (AA) - Business Communications
Wharton County Junior College
05.2019
Associate of Applied Science - General Studies
Wharton County Junior College
08.2017
Skills
- Residential Mortgage Lending Regulations
- Data Entry
- Spanish Translator
- Customer Service Management
- Operations Management
Timeline
Manager of Operations
Wolf Key & Co. LLC
11.2021 - Current
Finished Goods Handler
Frito Lay, TX
06.2019 - 12.2021
Freezer Order Filler
Aldi Distribution Center
03.2018 - 04.2019
Sales Representative
Combo Landscaping
09.2013 - 02.2018
Licensed - SAFE Mortgage Loan Originator
Champions School of Real Estate
Associates Degree (AA) - Business Communications
Wharton County Junior College
Associate of Applied Science - General Studies
Wharton County Junior College