Daniel Mendoza

• Conducting client intakes and assessing immediate safety and housing needs
• Creating individualized safety plans for survivors
• Connecting clients to housing programs, shelters, public benefits, legal aid, healthcare, childcare, and employment resources
• Providing crisis intervention and short-term advocacy
• Helping clients navigate DC systems like DHS, coordinated entry, and housing referrals
• Coordinating referrals to internal DASH programs and outside community partners
• Participating in housing resource clinics and outreach events
• Tracking services, maintaining confidential documentation, and entering case notes/data accurately
• Following trauma-informed and survivor-centered practices
• Building relationships with landlords, agencies, and service providers
• Assisting with follow-up and outcome tracking after financial or housing assistance is provided

Salary: $64,000 per year

Job Type: 40 hours per week, Full-Time

Manager: Lydia Guirguis (202) 744-2264

• Promoted through multiple leadership roles based on strong performance, operational oversight, and commitment to client care within residential behavioral health programs.
• Supervised staff and daily residential operations to ensure the safety, well-being, and support of clients while maintaining compliance with company policies and regulatory standards.
• Provided staff coaching, performance evaluations, disciplinary support, onboarding, and training to maintain operational efficiency and accountability.
• Coordinated client intakes, discharges, transportation, appointments, medication monitoring, and daily program activities while ensuring proper procedures were followed.
• Maintained accurate electronic documentation of client behaviors, medication self-administration, treatment participation, incidents, and operational updates using electronic health record systems.
• Collaborated with clinical, nursing, compliance, and leadership teams to support adherence to Joint Commission, DHCS, CCL, infection control, emergency management, and environment-of-care standards.
• Responded to crisis situations using de-escalation, communication, and emergency response techniques to maintain a safe and therapeutic environment.
• Managed staffing logistics including scheduling, payroll oversight, timecard review, and shift coordination to support effective facility operations.
• Served as a liaison between clients, staff, and management to address concerns, improve communication, and foster a positive team environment.
• Conducted safety checks, emergency preparedness procedures, fire drills, and disaster response activities in accordance with organizational protocols.

Salary: $68,000 per year

Job Type: 40 hours per week, Full-Time

Manager: Blessing Dawson (703) 859-3304

• Performed newborn hearing screenings in patient rooms using approved protocols and guidelines established by management and healthcare standards.
• Managed and maintained accurate computer-based records, including payroll templates, data uploads, monthly statistics, and correction of edit reports.
• Communicated professionally with parents, physicians, hospital staff, audiologists, and management regarding screening procedures, referrals, and follow-up care.
• Conducted initial and ongoing training for hearing screeners while ensuring adherence to screening protocols and organizational standards.
• Maintained employee compliance records and ensured staff met MEDNAX, OSHA, HIPAA, Joint Commission, and facility requirements at all times.
• Submitted invoices and expense documentation accurately and within required deadlines.
• Maintained hearing screening equipment, coordinated annual calibrations, and communicated equipment concerns to vendors and management.
• Organized and facilitated routine staff meetings to support communication, training, and program effectiveness.

Salary: $21 per hour

Job Type: 40 hours per week, Full-Time

Manager: Alicia Campos, (408) 497-9854

• Created and maintained a safe, comfortable, confidential, patient centric environment for all of our guests and visitors.
• Provided visitor support and management for all of our guests which included answering phones and managing risk phone escalations as appropriate for the patient units, greeting, as well as oversight of volunteer escort for guests on the units.
• Monitored the central terraces and public areas in each unit, including consistent reinforcement of visitor guidelines.

Salary: $20 per hour

Job Type: 32 hours per week, Full-Time

Supervisor: Christina Sudak (760) 533-8396

• Educated and consulted clients on birth control options, emergency contraceptives, sexually transmitted diseases, and reproductive health resources.
• Maintained and enhanced the organization’s professional reputation through high-quality client care and effective communication.
• Promoted teamwork, problem-solving, and staff empowerment to improve morale and operational efficiency within the facility.
• Developed departmental goals, performance standards, policies, and procedures to support organizational objectives and quality patient care.
• Managed daily nursing operations and patient care services, including financial oversight, quality assurance, risk management, facility maintenance, and staff satisfaction initiatives.
• Created and maintained computerized record management systems to accurately process data, maintain records, and generate operational reports.

Salary: $17 per hour

Job Type: 32 hours per week, Full-Time

Supervisor: Karla Placencia, (760) 917-5932