Daniel Menegatti
Homestead
Summary
Experienced automotive professional with over 7 years of expertise in dealership operations, service advising, inventory management, quality control, and customer relations. Proven ability to coordinate service departments, manage vehicle inventory, ensure quality standards, and deliver exceptional customer service. Skilled in CDK systems, vehicle inspections, repair estimation, workflow coordination, and team support. Bilingual in English and Spanish with strong communication and problem-solving abilities.
Overview
7
7
years of professional experience
Work History
Service Advisor
Ford of Kendall
Miami, FL
05.2023 - Current
- Serve as the primary liaison between customers and service technicians, ensuring clear communication throughout the repair process.
- Assess customer concerns and recommend appropriate maintenance and repair services.
- Schedule service appointments and coordinate workflow to maximize efficiency and meet deadlines.
- Prepare accurate repair estimates, invoices, and service documentation.
- Resolve customer concerns professionally while maintaining high customer satisfaction levels.
- Ensure compliance with company policies, safety regulations, and quality standards.
- Support service department revenue through effective service recommendations and upselling opportunities.
Assistant Manager
Ikonick Motors
Miami, FL
01.2023 - 05.2023
- Managed dealership inventory and vehicle logistics.
- Oversaw vehicle key control and parts organization for repair operations.
- Coordinated vehicle receiving, delivery, and transportation processes.
- Supervised vehicle preparation, detailing, and car wash operations.
- Assisted management with facility maintenance projects and vendor coordination, including contractors, landscapers, and plumbing services.
- Supported daily dealership operations to ensure efficiency and organization.
Inventory Manager
Dupont Registry
Miami, FL
03.2022 - 01.2023
- Managed inventory of luxury and exotic vehicles, including auction-bound units.
- Maintained accurate records of vehicle locations, keys, and associated parts.
- Coordinated vehicle receiving, transportation, and delivery processes.
- Created vehicle marketing content through photography for website listings and social media platforms.
- Supervised detailing and vehicle presentation standards.
- Ensured inventory accuracy and operational efficiency.
Quality Control Inspector
The Collection Miami
Coral Gables, FL
05.2019 - 03.2022
- Conducted comprehensive quality inspections on vehicles following repair completion.
- Collaborated closely with service advisors, shop foremen, and technicians to identify unresolved vehicle issues.
- Performed road tests to verify repair quality and vehicle performance.
- Updated vehicle status and inspection results within the CDK management system.
- Ensured vehicles met dealership quality standards before customer delivery.
- Worked with prestigious automotive brands including Ferrari, Audi, Porsche, Maserati, Alfa Romeo, McLaren, Aston Martin, and Jaguar.
Education
Bachelor of Science -
Universidad Santa Maria
Caracas, Venezuela07-2005
Skills
- Customer Service & Client Relations
- Automotive Service Advising
- Repair Estimation
- Vehicle Inspections
- Quality Control
- Inventory Management
- Dealership Operations
- CDK Systems
- Tekion
- Multitasking and organization
- Customer service
- Vehicle assessment
- Computer skills
- Appointment Scheduling
- Service Scheduling
- Automotive Diagnostics
- Parts Management
- Team Coordination
- Logistics & Vehicle Transportation
- Microsoft Office Suite (Excel, Word, Outlook)
- Upselling & Consultative Sales
- Negotiation & Problem Solving
- Time Management
- Written & Verbal Communication
- Process Improvement
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Service Advisor
Ford of Kendall
05.2023 - Current
Assistant Manager
Ikonick Motors
01.2023 - 05.2023
Inventory Manager
Dupont Registry
03.2022 - 01.2023
Quality Control Inspector
The Collection Miami
05.2019 - 03.2022
Bachelor of Science -
Universidad Santa Maria