Daniel Miro
Hutto,TX
Summary
Dynamic leader with a proven 11-year track record at Pita Fusion, adept in enhancing operational efficiency and boosting team performance. Excelled in customer relationship management and bilingual communication, significantly improving customer loyalty and satisfaction. Demonstrated expertise in leadership and team building, driving notable advancements in profitability and staff development. Looking to expand career into sales within the food industry. Efficient and results-driven Food Service Manager with background in managing fast-paced dining establishments. Skilled in team leadership, operational management, and customer service enhancement. Demonstrated ability to improve workflow and streamline operations for increased efficiency. Impact made in previous roles includes elevating guest satisfaction through strategic service improvements and fostering a positive work environment for staff.
Overview
11
11
years of professional experience
1
1
Certification
Work History
General Manager
Pita Fusion
Round Rock, USA
09.2013 - Current
- Implemented sales and operational activities achieving a 20% increase over projections.
- Achieve profit goals by managing controllable costs within a budget.
- Enhanced engagement strategies for returning restaurant customers.
- Optimized processes to reduce expenses and boost profit margins.
- Cultivate positive connections among customers, suppliers, and partners.
- Oversee store performance and spot improvement opportunities.
- Conducted formal performance reviews to assess team member effectiveness, resulting in promotions or necessary terminations.
- Recruited and onboarded new team members to ensure optimal staffing levels.
- Provided coaching and mentoring to employees across all organizational levels, fostering professional growth and development.
- Collected feedback to enhance operational efficiency.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Monitored progress by establishing plans, budgets and measuring results.
- Guided management and supervisory staff to promote smooth operations.
- Implemented campaigns and promotions to help with developing goods and services.
Kitchen Lead
Hopdoddys
Round Rock, USA
04.2015 - 11.2015
- Achieved high standards of quality assurance by ensuring all dishes were prepared correctly and timely
- Created a positive work environment that fostered collaboration among employees
- Demonstrated ability to lead and motivate a team of kitchen staff
- Efficiently managed food production schedules to meet customer demand
- Utilized advanced techniques for plating presentation that enhanced overall dining experience
- Successfully trained new kitchen staff on all aspects of their job duties
- Leveraged strong organizational skills to maintain cleanliness and orderliness in the kitchen area
- Consistently ensured accuracy and timeliness when preparing orders for customers
- Supervised and coordinated kitchen staff to maintain productivity and efficiency
- Trained new staff in kitchen operations, procedures and food prep standards
Education
Associate in Arts (A.A.) - Culinary Arts
Le Cordon Bleu
Austin01.2016
High School Diploma -
Harmony Science Academy
Austin01.2013
Skills
- Bilingual (Spanish)
- Staff management
- Strategic planning
- Employee scheduling
- Inventory control
- Team training and development
- Customer Relationship Management
- Budget coordination
- Total quality management
- Recruitment
- Staff supervision
- Performance evaluations
- Labor cost controls
- Analytical skills
- Budgeting and cost control
Certification
- Food Safety Management Principles
References
References available upon request
Timeline
Kitchen Lead
Hopdoddys
04.2015 - 11.2015
General Manager
Pita Fusion
09.2013 - Current
Associate in Arts (A.A.) - Culinary Arts
Le Cordon Bleu
High School Diploma -
Harmony Science Academy
Similar Profiles
Julia SorensenJulia Sorensen
Shift Leader at Pita FusionShift Leader at Pita Fusion
Isabel GomezIsabel Gomez
General Manager /Senior Corporate Trainer at Pita Pita Mediterreanean GrillGeneral Manager /Senior Corporate Trainer at Pita Pita Mediterreanean Grill
Lara AdasLara Adas
Cashier at Pita Pita Mediterranean GrillCashier at Pita Pita Mediterranean Grill
Anthony PedregonAnthony Pedregon
Delivery Driver at Clark CourierDelivery Driver at Clark Courier
Hanna LoydHanna Loyd
Service Coordinator at Brandt EngineeringService Coordinator at Brandt Engineering