Results-driven small business owner with over 15 years of experience in operations and project management. Known for establishing strong client relationships, optimizing resource allocation, and improving safety protocols to ensure project success and customer satisfaction.
Work History
Owner
19 Years 6 Months
Moore Dynamic Roofing | 02.2007 - Current
Directed project management initiatives, ensuring timely completion and high-quality standards for roofing installations.
Established and maintained strong client relationships, enhancing customer satisfaction and retention rates.
Implemented effective safety protocols, reducing incident rates and promoting a culture of safety among workers.
Oversaw financial operations, managing budgets and optimizing resource allocation for maximum profitability.
Sales Associate
2 Years 11 Months
Stanley Chevrolet - Kaufman | 02.2004 - 01.2007
Assisted customers in identifying vehicle options and features, enhancing overall shopping experience.
Managed inventory levels, ensuring accurate stock availability and timely replenishment of vehicles.
Developed strong customer relationships through personalized service and follow-up communications.
Collaborated with sales team to implement effective promotional strategies, increasing foot traffic to dealership.
Irrigation Manager
2 Years 8 Months
Turf Scapes | 05.2001 - 01.2004
Led implementation of advanced irrigation systems to optimize water usage and enhance landscape health.
Developed comprehensive maintenance schedules for irrigation equipment, ensuring operational efficiency and system reliability.
Trained and supervised team members on best practices for irrigation management and system troubleshooting.
Analyzed soil moisture levels to adjust irrigation strategies, improving plant health and resource conservation.
Education
No Degree
Fort Osage HS, | Independence, MO | 09-1978
Skills
Customer relations
Small business operations
Relationship building
Verbal and written communication
Accomplishments
Started and successfully ran roofing company with the highest customer rated business for 18 years.The best customer relations and job completions five star rated,In sales achieved General Motors mark of excellence in product knowledge and customer satisfaction.