Daniel Moratalla
Albuquerque,NM
Summary
Dedicated Store Prevention Specialist with proven expertise in loss prevention, safety protocols, and customer service. Skilled in training staff and implementing effective strategies to enhance store security and operational efficiency.
Retail professional with history of delivering excellent customer service and maintaining store standards. Proven ability to assist in inventory management and enhance shopping experience. Known for effective teamwork and adaptability to meet dynamic retail needs.
Overview
3
3
years of professional experience
Work History
Store Prevention Specialist
Ross Dress for Less
Albuquerque, NM
12.2024 - 12.2025
- Implemented loss prevention strategies to reduce theft and improve store safety.
- Trained staff on effective loss prevention techniques and customer service best practices.
- Collaborated with management to develop security protocols tailored to store layout and operations.
- Monitored surveillance systems to identify suspicious activity and prevent potential losses.
- Analyzed incident reports to identify patterns and recommend actionable improvements.
- Trained new Prevention Specialists, ensuring consistent delivery of high-quality services across the organization.
- Maintain safe and secure environment
Retail Associate
Ross Dress for Less
Albuquerque, NM
02.2023 - 12.2024
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained organized merchandise displays to promote sales and improve store aesthetics.
- Operated point-of-sale systems efficiently to process transactions accurately and promptly.
- Collaborated with team members to ensure timely restocking of inventory on sales floor.
- Implemented store promotions effectively, driving customer engagement and increased foot traffic.
- Resolved customer complaints professionally, ensuring satisfaction and repeat business opportunities.
- Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
- Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
- Assisted customers with locating specific items in the store or suggesting alternative options based on their preferences.
- Provided excellent customer service, addressing inquiries and resolving issues swiftly.
- Maintained clean sales floor and straightened and faced merchandise.
- Greeted customers, helped locate merchandise, and suggested suitable options.
Housekeeper
Residence Inn Marriott
Albuquerque, NM
02.2023 - 07.2023
- Maintained cleanliness and organization of guest rooms and common areas.
- Assisted in training new housekeeping staff on best practices and safety protocols.
- Conducted regular inspections to ensure quality standards met in all areas.
- Coordinated with maintenance to address any reported issues promptly and efficiently.
- Implemented efficient cleaning processes to enhance productivity and guest satisfaction.
- Managed inventory of cleaning supplies, ensuring availability for daily operations.
- Resolved guest concerns related to housekeeping services with professionalism and care.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Providing safely clean driving and excellent customer service
Driver
DoorDash
Albuquerque, NM
01.2023 - 02.2023
- Delivered food orders efficiently, ensuring timely arrival and customer satisfaction.
- Navigated diverse routes utilizing GPS technology to optimize travel time.
- Maintained vehicle cleanliness and operational safety through regular inspections.
Education
No Degree -
Technological University of The Philippines
Manila ,Phillipines10-2004
High School Diploma -
Blessed Elena Academy
Manila, Philippines03-2001
Skills
- Time management
- Valid Driver's license
- Customer service
- Clean driving record
- Safety protocols
- Defensive driving
- Teamwork and collaboration
- Multitasking
- Drawing
- Digital Enchancement
Languages
English
Professional Working
Timeline
Store Prevention Specialist
Ross Dress for Less
12.2024 - 12.2025
Retail Associate
Ross Dress for Less
02.2023 - 12.2024
Housekeeper
Residence Inn Marriott
02.2023 - 07.2023
Driver
DoorDash
01.2023 - 02.2023
No Degree -
Technological University of The Philippines
High School Diploma -
Blessed Elena Academy