Daniel Morataya

• October 2019 - Current

Current Assistant Store Manager Position -

Store 117017

Sleep Experts on Knox / Henderson

• July 2018 - October 2019

Store Manager Position -

Store 117012

Sleep Experts on Frisco Bridges

• December 2017 - July 2018

Store Manager Position

Store 002032

Mattress Firm on Frisco Bridges

• August 2017 - December 2017

Store Manager Position

Store 002134

Mattress Firm in Frisco ( Preston Road)

• Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
• Generated sales leads through proactive social media marketing on platforms like Facebook and OfferUp to promote in-store products.
• Consistently maintained customer follow-up processes, driving increased sales through ongoing engagement and relationship building.
• Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
• Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
• Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
• Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
• Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
• Utilized cross-selling techniques to introduce customers to complementary products, increasing average transaction size.