Daniel Moscone
Sterling Heights,Michigan
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Detail-oriented food service professional with experience in Crew Trainer role. Accustomed to interacting with guests to determine specific needs and executing food preparation tasks to meet demand. Offers top-notch customer service.
Overview
2
2
years of professional experience
Work History
Sandwich Artist
SUBWAY®Restaurants
Sterling Heights, MI
12.2023 - 12.2023
- Enhanced customer satisfaction by providing exceptional service and well-crafted sandwiches.
- Expedited order processing for increased efficiency in high-volume periods.
- Maintained a clean and organized workspace, adhering to strict sanitation standards.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
Crew Trainer
McDonald's
Sterling Heights, MI
02.2022 - 10.2023
- Enhanced crew performance by implementing effective training strategies and customized lesson plans.
- Streamlined onboarding process for new employees, resulting in a more efficient integration into the team.
- Collaborated with management to identify areas of improvement and develop comprehensive training programs.
- Evaluated crew members' progress and provided constructive feedback for continuous development.
Education
No Degree - Engineering Technology
Adlai Stevenson High School
Sterling Heights, MI06.2022
Skills
- Customer Service
- Flexible Schedule
- Interpersonal Communication
- Safe Food Handling
- Dependable and Honest
- Quality Control
- Equipment Operation
- Food Preparation
- Food Service Standards
Friendly, peace keeper, morale booster
I love people. Making people laugh, smile and feel welcomed. Turning down any harsh atmospheres that may occur and keeping people happy are my specialties. As previously mentioned, laughing will always be heard around me. I am definitely ready to be serious when work calls for it, but there's nothing wrong with a bit of laughter every now and then!
Languages
English
Native or Bilingual
Additional Information
I am an ambulatory wheelchair user. I can stand and walk for short periods of time, but for most of the work day, I will be in my chair.
Timeline
Sandwich Artist
SUBWAY®Restaurants
12.2023 - 12.2023
Crew Trainer
McDonald's
02.2022 - 10.2023
No Degree - Engineering Technology
Adlai Stevenson High School