Summary
Overview
Work History
Education
Skills
Cover letter
Timeline
Generic
Daniel Moss

Daniel Moss

Goodyear,AZ

Summary

Results driven sales professional with experience in residential solar and Security Solutions, specializing in consultative, face-to-face selling and contract execution. Proven ability to manage a full book of business using CRM and scheduling systems, maintain strong client relationships through consistent follow-up, and drive deals from initial contact through clothes and post sales support. Highly self-motivated customer focused and effective and fast-paced performance driven environments.

Overview

5
5
years of professional experience

Work History

Delivery Driver

Uber Rideshare
01.2021 - Current
  • Provided safe, reliable transportation while maintaining a high standard of customer service
  • Manage time and routes efficiently to maximize earnings and minimize downtime
  • Maintain consistent on time performance in a fast paced customer facing environment
  • Managed and independent transportation business balancing customer service time management and operational efficiency

Solar Sales Representative

Solar Power 22
04.2023 - 02.2025
  • Walk door to door, setting up appointments to further discuss Solar energy
  • Successfully closed residential solar contracts
  • Maintained Ongoing communication with clients to ensure seamless business execution
  • Leveraged CRM and scheduling tools to manage customer relationships and sales pipeline
  • Maintain post sale client relationships to ensure smooth onboarding and successful project completion

Supervisor

United Parcel Service
04.2023 - 01.2025
  • Ensure package handling, truck loading, and other operations run smoothly
  • Ensure the safety standards are being followed by employees
  • Manage vendor relationships
  • Forecast and analyze dispatch plans being sure to identify areas of improvement
  • Provide actionable feedback to employees as needed
  • Provide accurate and detailed reports to leadership regarding operations and staff performance

Delivery Driver

Amazon
05.2021 - 04.2023
  • Maintained accurate records of truck mileage and maintenance needs
  • Safely loaded and unloaded packages in a warehouse environment
  • Safely transported packages to customers in commercial and residential settings
  • Communicated with customers and dispatch providing a positive service experience
  • Used proper time management to ensure packages were delivered punctually

Customer Service Representative

Conduent
10.2020 - 04.2021
  • Managed an inbound call volume of 40+ calls per day
  • De-escalated customers with complaints or difficulties
  • Maintained thorough knowledge of company policies and technology
  • Adhered to confidentiality requirements
  • Provided support in a calm, courteous, and professional manner
  • Quickly and accurately identified customer needs for proper time management
  • Exceeded quality and productivity metrics

Sales Associate

Envision security
  • Conducted face to face prospecting to educate homeowners on residential security solutions
  • Presented and closed security system agreements in a highly competitive environment
  • Presented consistently met daily activity and performance targets in the Commission based sales role
  • Maintain ongoing customer communication to support satisfaction and retention managed pipeline and follow up through CRM systems to maximize conversion rates

Education

Bachelor of Science - Audio Engineering

Los Angeles Film School
Los Angeles, CA

High School Diploma -

Firestone High School
Akron, OH

Skills

  • Customer facing sales
  • Customer service
  • Customer relationship manager (CRM)
  • Professionalism & brand representation
  • Grit & Grind
  • Fast learning
  • Dedication
  • Time management
  • Consultative sales
  • Contract negotiation & closing
  • Pipeline management
  • Customer acquisition
  • Objection handling
  • Value based selling
  • Client retention
  • Professional communication
  • Trust building and rapport development
  • Data and record accuracy
  • Task prioritization
  • Self motivation & accountability
  • Problem solving
  • Goal driven performance
  • Microsoft Office Suite
  • Google Workspace
  • Logistics
  • Leadership

Cover letter

Dear hiring manager,

I am writing to express my strong interest in the logistics account executive position at Total Quality Logistics. TQL's reputation for developing high performance sales professionals, paired with his fast paced relationship driven culture, is exactly the environment where I know I would thrive.

My background is rooted in consultative performance-based sales were successes earned through persistence discipline and the ability to build trust quickly. I have extensive experience driving new business through direct outreach, guiding prospects through the full cell cycle, and closing agreements while maintaining strong post sales relationship. I am comfortable owning a book of business, managing follow-ups through CRM systems, and staying accountable to daily activity and performance metrics

What draws me to tql specifically is the opportunity to operate at a high level in a competitive, team oriented environment where effort and results are directly rewarded. I take pride in being self-motivated, resilient, and highly coachable- traits that are lying closely with tql sales culture. I enjoy the grind of prospecting, the challenge of solving customers problems and the satisfaction of earning long-term business through consistency and reliability.

I am confident that my sales experience, strong communication skills, and entrepreneurial mindset would allow me to add value quickly as a logistics account executive. More importantly, I am generally excited about the opportunity to grow it tql, contribute to the team's success, and build a long-term career within the organization.

Thank you for your time and consideration. I look forward to the opportunity to further discuss how my skills and drive aligned with Total Quality Logistic's goals.

Sincerely,

Daniel Moss

Timeline

Solar Sales Representative

Solar Power 22
04.2023 - 02.2025

Supervisor

United Parcel Service
04.2023 - 01.2025

Delivery Driver

Amazon
05.2021 - 04.2023

Delivery Driver

Uber Rideshare
01.2021 - Current

Customer Service Representative

Conduent
10.2020 - 04.2021

Sales Associate

Envision security

Bachelor of Science - Audio Engineering

Los Angeles Film School

High School Diploma -

Firestone High School
Daniel Moss