Daniel Mroczka
Meriden,CT
Summary
Dynamic Operations Manager with extensive experience at FedEx Ground, excelling in team leadership and operational efficiency. Proven track record in training staff and optimizing workflows, enhancing performance by implementing strategic process improvements. Skilled in problem-solving and compliance, ensuring safety and quality standards are consistently met.
Overview
14
14
years of professional experience
Work History
Operations Manager
Fed Ex Ground
05.2015 - Current
Operations Manager, daily tasks included managing package sort to ensure that packages reach their destination on time.
Conducts presort meetings, safety meetings as well as interviews for package handler positions and orientations/training classes for new package handlers. Also coordinates with other
buildings within the FedEx network to ensure that trailers and drivers are being dispatched to the correct location. Analyzes
reports in order to incorporate constant changes within the sort to meet company standards and performance goals. Also certified Yard Switcher Trainer and Powered Industrial Truck Trainer.
Package Handler Trainer
Fed Ex Ground
03.2012 - 05.2015
Trained all new employees. Training included learning how to work safely as well as the skills needed to succeed as a package handler which included, safe lifting skills, loading/unloading packages in effective and efficient manner as well as sorting packages to different trailers based of zip code of package.
Package Handler
Fed Ex Ground
09.2011 - 03.2012
Variety of package handler duties including loading, unload, sorting packages from trailers/van to correct trailer/van based on destination of package. Able to work in high heat and faced paced environment.
Education
Biotechnology
Middlesex Community College
MiddletownBusiness Administration
Middlesex Community College
MiddletownHigh School Diploma -
Platt High School
Meriden06-2011
Skills
- Problem-solving
- Team leadership
- Operations management
- Operations monitoring
- Operational efficiency
- Decision-making
- Planning and implementation
- Staff training
- Management
- Operations oversight
- Policies and procedures implementation
- Performance monitoring
- Employee motivation
- Staff development
- MS office
- Maintaining compliance
- Interpersonal communication
- Workflow optimization
- Process improvement
- Schedule management
- Health and safety compliance
- Workforce management
- Continuous improvements
- Organizational management
- Superb time management skills
- Onboarding and orientation
Accomplishments
2005 Cal Casey Sportsmanship Award
2007 Abraham Lincoln Social Studies Award
2011 Piurek "No I In Team" Award
Fy 12 October PH of The Month NHVN FedEx Ground
Fy 16 Oct Employee of The Month FedEx Ground NHVN
Bravo Zulu Award, Peak 2016 FedEx Ground
Fy 16 December Peak 2016 Fedex Ground- Bravo Zulu Highest Outbound Overnight Service, all Priority Metrics met. NYME district
Fy 17 June Employee Of The Month FedEx Ground NHVN
FY17 Sept Values Award Winner (Loyalty) FedEx Ground NYME district
Fy 17 Sept Bravo Zulu Award (Loyalty) FedEx Ground NYME District
Fy19 DQC Team (Profit) FedEx Ground- Wrote and implemented training plan for trailer load efficiency for NYME District
Fy20 February Values Award Winner (Responsibility) FedEx Ground NYME District
Fy20 February Bravo Zulu Award (Responsibility) FedEx Ground NYME District
Fy20 Aug Bravo Zulu Award (Belt Breakdown) FedEx Ground NYME District
Fy20 December Employee Of The Month FedEx Ground NYME District
Fy20 December Employee Of The Month FedEx Ground NHVN
May 2020 Bravo Zulu Award FedEx Ground NHVN- Flow diversion from HUB
Dec 2020 First Aid Award, FedEx Ground NHVN, Above and Beyond Basic First Aid for a serious employee injury
FY20 Dec Operations Manager Of Month FedEx Ground NYME District
FY22 June Operations Manager Of The Month FedEx Ground NYME District
FY22 June Bravo Zulu Award Operations Manager Of The Month FedEx Ground NYME District
Timeline
Operations Manager
Fed Ex Ground
05.2015 - Current
Package Handler Trainer
Fed Ex Ground
03.2012 - 05.2015
Package Handler
Fed Ex Ground
09.2011 - 03.2012
Biotechnology
Middlesex Community College
Business Administration
Middlesex Community College
High School Diploma -
Platt High School
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