Daniel Murphy
Milford,NH
Summary
With a proven track record at companies like Amazon, I excel in customer service and problem-solving, ensuring high satisfaction through timely and accurate service delivery. My experience spans from personal shopping to mechanical diagnostics, showcasing my ability to enhance customer experiences and improve operational efficiency. My skills in data entry and relationship building further complement my professional achievements.
Offering passion for delivering exceptional customer service and keen eye for detail, coupled with ability to adapt and learn quickly in dynamic environment. Brings understanding of current market trends and proficiency in online shopping tools and platforms. Ready to use and develop skills in customer engagement and digital retail.
Overview
6
6
years of professional experience
Work History
Online Personal Shopper
Walmart
03.2024 - Current
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Helped customers locate products and checked store system for merchandise at other sites.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Merchandise Associate
Cyclegear
09.2023 - 03.2024
- Increased customer satisfaction by providing exceptional service and maintaining a clean, organized sales floor.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Utilized strong communication skills to work effectively with team members and resolve customer concerns promptly.
- Collaborated closely with fellow associates, sharing best practices for visual merchandising techniques and improving overall store performance.
- Managed inventory levels, ensuring timely replenishment of stock to meet customer demands.
- Transported merchandise to sales floor and restocked shelves, racks and bins.
Delivery Driver
Amazon
06.2021 - 08.2023
- Delivered packages to customer doorsteps and business offices.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Expedited deliveries to meet customer deadlines and requirements.
Mechanical Technician
Banks Chevorlet
01.2019 - 05.2021
- Increased customer satisfaction by providing timely and accurate diagnostics for vehicle issues.
- Reduced turnaround time for repairs by effectively prioritizing tasks and managing workload.
- Delivered reliable maintenance services by routinely inspecting vehicles and addressing any potential issues proactively.
- Collaborated with other technicians to troubleshoot complex vehicle problems, resulting in faster resolution times.
Education
High School Diploma -
Bow High School
Bow07-2019
Skills
- Customer service expertise
- Patience and empathy
- Sales experience
- Upbeat and outgoing attitude
- Relationship building
- Problem-solving
- Data entry
Accomplishments
- Achieved ASE Certifications
Timeline
Online Personal Shopper
Walmart
03.2024 - Current
Merchandise Associate
Cyclegear
09.2023 - 03.2024
Delivery Driver
Amazon
06.2021 - 08.2023
Mechanical Technician
Banks Chevorlet
01.2019 - 05.2021
High School Diploma -
Bow High School
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