Daniel Murphy
Lebanon,NH
Summary
Account Analyst posting financial data in Excel, tracking sales activity across client accounts, and supporting inventory updates. Coordinates project materials, schedules, and reports while delivering customer service to small business clients. Brings direct experience balancing account support with clear communication and organized recordkeeping.
Overview
21
21
years of professional experience
Work History
Sales Coordinator
The Wood Hub
05.2026 - 10.2026
- Maintained daily communication lines with customers regarding the status of their orders
- Used Excel/Google spreadsheets to update forms, track sales data and organize customer information
- Resolved order questions quickly by gathering details and directing issues to the right contact
- Provided clear product information to customers while maintaining a professional and helpful tone
- Used Quickbooks to ensure the company maintained a balanced budget
Sales Associate
Allied Interiors
06.2023 - 05.2026
- Answered customer questions about sizing, accessories, and merchandise care.
- Helped customers locate products and checked store system for merchandise at other sites.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Maintained communication lines with customers to keep them updated on order status
- Engaged with customers to effectively build rapport and lasting relationships.
Account Analyst
Granite Telecommunications LLC
01.2023 - 04.2023
- Maintained inventory records and monitored material availability to support daily account operations.
- Delivered clear service to small business clients and resolved routine account questions promptly.
- Coordinated project materials and schedules, and prepared reports to keep stakeholders aligned.
- Tracked sales activity across multiple clients and accounts to support ongoing account reviews.
Server
Eastbay Grille
08.2016 - 05.2022
- Trained new employees on restaurant procedures and plating techniques to support consistent service.
- Set up the dining room to meet hospitality and service standards before each shift.
- Resolved customer concerns with friendly, knowledgeable service and calm communication.
- Supported smooth shift operations by maintaining a clean, organized dining area and assisting team flow.
Server
Guy's American Kitchen & Bar
06.2015 - 06.2016
- Guided guests through menu items, ingredients, and preparation methods to support informed ordering decisions.
- Trained new employees on restaurant procedures and plating techniques to support consistent service standards.
- Shared information about nearby destinations and activities to help guests plan their visit after dining.
- Maintained awareness of dining room conditions throughout service to respond quickly to guest concerns.
- Supported coordination between servers and bartenders by keeping essential supplies available during busy shifts.
Server
Sam Diegos
12.2013 - 04.2015
- Trained new employees on restaurant procedures and plating techniques to support consistent service.
- Maintained floor cleanliness by sweeping, mopping, and vacuuming to keep the dining area presentable.
- Tidied server stations after shifts to keep supplies organized and service areas ready.
Server/Busser
Bobby Byrne's Restaurant & Pub
06.2005 - 09.2013
- Arranged clean table settings with cloths, napkins, and tableware to prepare dining areas for incoming guests.
- Completed closing duties by sweeping, mopping floors, vacuuming carpet, and tidying server stations.
- Cleaned tables and chairs between guests to keep the dining area ready for the next seating.
- Trained new employees on restaurant procedures and plating techniques to support consistent service quality.
Intramural Sports Supervisor
University of Massachusetts Amherst
10.2011 - 12.2012
- Managed material acquisition for periodic and special events, coordinating inventory needs before each setup.
- Oversaw event setup and teardown, keeping equipment and spaces ready for intramural activities.
- Supported staffing across intramural leagues by coordinating schedules with supervisors and seasonal event demands.
Education
Bachelor of Arts - History
University of Massachusetts Amherst
Amherst, MA05-2013
Skills
- Sales techniques
- Customer interaction
- Customer service
- Financial transaction handling
- Microsoft Excel
- Report preparation
- Scheduling coordination
- Inventory management
- Project coordination
- Microsoft Word
- POS systems
- Client communication
Education and Training
other
Timeline
Sales Coordinator
The Wood Hub
05.2026 - 10.2026
Sales Associate
Allied Interiors
06.2023 - 05.2026
Account Analyst
Granite Telecommunications LLC
01.2023 - 04.2023
Server
Eastbay Grille
08.2016 - 05.2022
Server
Guy's American Kitchen & Bar
06.2015 - 06.2016
Server
Sam Diegos
12.2013 - 04.2015
Intramural Sports Supervisor
University of Massachusetts Amherst
10.2011 - 12.2012
Server/Busser
Bobby Byrne's Restaurant & Pub
06.2005 - 09.2013
Bachelor of Arts - History
University of Massachusetts Amherst