Linelle Gorman
Raleigh,NC
Summary
Accomplished Senior Account Manager with over 10 years of professional experience, adept in territory management and strategic planning, demonstrated by surpassing revenue goals by 139% in Northern California. Proven track record in partnership development and client services oversight, with a notable achievement of only team member to receive the Circle of Excellence Sales Award. Skilled in trend forecasting and fostering team growth through mentorship.
Overview
11
11
years of professional experience
Work History
Senior Account Manager
IXL Learning
07.2024 - Current
- Only team member to achieve the Circle of Excellence Sales Award by surpassing 139% of revenue goals, maintaining a 91% retention rate, and increasing student count by 103% in Northern California.
- Exceeded revenue and retention goals in California, driving over $500,000 in expansion.
- Certified mentor for new hires through the onboarding process and the first six months of employment.
- Conducted and led comprehensive training sessions for team members on internal processes, enhancing their knowledge in territory management, customer engagement, and reporting tools.
- Analyzed account data and usage to track performance, presenting results and proposing strategies to meet client objectives.
- Served as product manager to oversee territory performance reviews and trend analysis, driving strategic discussions across the organization.
Account Manager
IXL Learning
05.2021 - 07.2024
- Achieved 137% of the revenue goal in Texas by developing a keen understanding of customer needs, and maximizing product usage.
- Implemented targeted outreach strategies, including phone calls, emails, and video calls, to successfully renew accounts and expand the assigned territory.
- Cultivated and sustained relationships with key stakeholders across account services, sales, marketing, and account management to enhance collaboration and efficiency.
4th Grade Educator and elected Team Leader
White Oak Elementary
07.2016 - 05.2021
- Appointed by administration to lead entire fourth grade team
- Directed School Improvement Team to analyze quarterly review data to drive instruction
- Modeled, trained, and led professional developments on technology integration, e-tools, and coding within instruction
3rd Grade Educator
Sycamore Creek Elementary
07.2014 - 07.2016
- Improved efficiency for monitoring student progress and compiled data to prepare quarterly reports
Education
Bachelor of Arts -
Elon University
05-2014
Skills
- Trend forecasting
- Account growth
- Partnership development
- Territory management
- Strategic planning
- Client services oversight
Timeline
Senior Account Manager
IXL Learning
07.2024 - Current
Account Manager
IXL Learning
05.2021 - 07.2024
4th Grade Educator and elected Team Leader
White Oak Elementary
07.2016 - 05.2021
3rd Grade Educator
Sycamore Creek Elementary
07.2014 - 07.2016
Bachelor of Arts -
Elon University
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