Summary
Overview
Work History
Education
Skills
Timeline
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Daniel Nish

Little Neck,NY

Summary

Veteran Computer Repair Technician offering 15 years of experience delivering on-site and remote repair services. Expert at replacing and upgrading assets ranging from desktop components to printers and user interface peripherals. Dedicated to maintaining consistent data privacy policies. Known for providing quick, efficient repair services under strict time constraints.

Overview

12
12
years of professional experience
3
3
years of post-secondary education

Work History

Computer Installation Tech

Custom Computer Specialists
05.2022 - 12.2022
  • Followed all company guidelines regarding safety procedures when out in field.
  • Maintained updated knowledge of all equipment, products and services to properly educate customers.
  • Installed multiple computers at various sites around NYC

Computer Repair Tech

Micro Center
12.2019 - 02.2020
  • Disassembled computers to perform diagnostics and check for repair needs.
  • Researched and identified problems with computers and advised staff and clients on plans of action.
  • Removed malware, ransomware and other threats from laptops and desktop systems.
  • Used diagnostic tools to identify hardware failures and replace non-functional components.

Geek Squad Agent

Best Buy
11.2014 - 08.2019
  • Collaborated with team members to complete complex repairs efficiently and effectively.
  • Assisted in training new technicians, sharing knowledge of best practices and troubleshooting techniques for improved team performance.
  • Conducted thorough diagnostics tests to identify root causes of issues before initiating repairs or recommending solutions.
  • Developed expertise in various operating systems, hardware components, and software applications to better serve clients'' needs.
  • Reduced downtime for clients by diagnosing and resolving hardware and software issues promptly.
  • Wrote reports on computer statuses and maintenance jobs.
  • Improved system performance for users by performing regular maintenance tasks, such as cleaning, updates, and upgrades.
  • Disassembled computers to perform diagnostics and check for repair needs.
  • Regularly communicated with clients to provide status updates on ongoing repairs, maintaining transparency and building trust in our services.

Computer Repair Technician

Self Employed Services
Little Neck, New York
05.2013 - Current
  • Researched and identified problems with computers and advised staff and clients on plans of action.
  • Disassembled computers to perform diagnostics and check for repair needs.
  • Linked computers to network and peripheral equipment, including printers and scanners.
  • Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.
  • Updated and installed new software on desktop and laptop computers to maintain latest technology.
  • Removed malware, ransomware and other threats from laptops and desktop systems.
  • Used diagnostic tools to identify hardware failures and replace non-functional components.
  • Explained technical information in clear terms to non-technical individuals to promote better understanding.
  • Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.

Education

Bachelor of Science - Electrical Engineering And Technology

Nassau Community College
Garden City, NY
01.2017 - 12.2019

Skills

Security issues troubleshooting

Hardware and software installation

Technical Analysis

Printer repair

Desktop component change management

Technical Support

Timeline

Computer Installation Tech

Custom Computer Specialists
05.2022 - 12.2022

Computer Repair Tech

Micro Center
12.2019 - 02.2020

Bachelor of Science - Electrical Engineering And Technology

Nassau Community College
01.2017 - 12.2019

Geek Squad Agent

Best Buy
11.2014 - 08.2019

Computer Repair Technician

Self Employed Services
05.2013 - Current

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Daniel Nish