Daniel Nuy
Roseville,MN
Summary
Performance-oriented Sales Leader offering exceptional record of achievement over 30-year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.
Overview
19
19
years of professional experience
Work History
National Account Manager
Bunzl Retail Services
2019.07 - Current
- Managed, supported and grew business relationships of a major North American retailer with annual sales of $146 million.
- Reached out to contacts frequently to check on satisfaction, inquire about needs and propose new offerings.
- Efficiently resolved sales, service and account issues to maximize customer satisfaction.
- Supervised and trained new and transitional hires on best practices and proper protocols, updated training materials and sales collateral and decreased process gaps.
- Improved bottom-line profits by creating new product penetration and retail market opportunities.
- Developed and implemented comprehensive sales plan to achieve designated group sales objectives consistent with overall company short- and long-term objectives.
- Prepared sales presentations for clients showing successes.
Senior Corporate Account Manager
Bunzl Retail Services
2016.10 - 2019.07
- Managed day to day client needs through effective communication and well-established processes of several well know boutique retailers.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Presented professional image consistent with company's brand values.
Manager, Global Customer Service
Diversified Distribution Systems LLC / Bunzl
2004.07 - 2016.10
- Maximized performance by monitoring daily activities and mentoring twelve team members.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Controlled costs by improving processes and reducing staff by one third to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Education
No Degree - Accounting
Anoka Ramsey Community College
Coon Rapids, MNSkills
- Account Management
- Business Growth and Retention
- Solution Selling
- Client Relationship Building
- Attention to detail
- Problem-solving abilities
- Team leadership
- Organizational skills
- Project management
- Time management
- Active listening
- Logistics Coordination
Timeline
National Account Manager
Bunzl Retail Services
2019.07 - Current
Senior Corporate Account Manager
Bunzl Retail Services
2016.10 - 2019.07
Manager, Global Customer Service
Diversified Distribution Systems LLC / Bunzl
2004.07 - 2016.10
No Degree - Accounting
Anoka Ramsey Community College
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