Daniel Padilla
San Bernardino,CA
Summary
Dedicated customer service professional with a strong understanding of service delivery and a proven ability to multitask effectively. Committed to fostering professional relationships that drive business results and increase profitability. Passionate about ensuring lasting customer satisfaction through the delivery of high-quality service and unparalleled support. Proficient in customer service best practices and knowledgeable about available options to provide the optimal customer experience.
Overview
11
11
years of professional experience
Work History
Assistant Manager
Stater Bros Markets
02.2012
- Assisted the manager in organizing, planning and implementing strategy
- Coordinated retail store operations
- Ensured store schedules and objectives are met by employees
- Hired and trained sales associates, monitored inventory and ordering merchandise based on demand
- Monitored retail operating costs, budgets and resources
- Communicated with clients to evaluate their needs
- Ensured the receiving team verified all incoming product.
Frac Operator 2
Calfrac Well Service
08.2022 - 01.2023
- Maintenanced Frac Equipment
- Verified correct chemicals were being used for the task at hand
- Made sure co-workers were working safe and wearing proper PPE for the task
- Operated heavy equipment which include: Bobcat, Loader, Forklift, Crane.
Education
Customer Service Representative Certificate -
WAFC Customer Service Class
04.2021
High School Diploma -
San Gorgonio High School
06.2008
Skills
- Money Handling
- Customer Relations
- Team motivation
- Product and service knowledge
- Sales Strategies
- Customer Relationship Management (CRM)
Additional Information
Professional in executing top-tier Customer Service skills. Thoroughly trained in retaining customers' confidence in all aspects.
Timeline
Frac Operator 2
Calfrac Well Service
08.2022 - 01.2023
Assistant Manager
Stater Bros Markets
02.2012
Customer Service Representative Certificate -
WAFC Customer Service Class
High School Diploma -
San Gorgonio High School
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