Manager
Daniel Padilla
Agua Caliente Casino
Troy,OH
Work Preference
Desired Job Title
ManagerProject managementWork Type
Full TimeLocation Preference
On-SiteLocation:
Troy, OH, USOpen to relocation:
YesImportant To Me
Career advancementWork-life balanceCompany CultureHealthcare benefitsPersonal development programsSummary
Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Agile and adaptable staff leader with motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling, and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction. Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals. Managerial professional with proven record of streamlining processes and leading high-performing teams. Known for strong analytical skills and commitment to achieving results. Teams rely on collaborative leadership and adaptability to changing needs.
10
Years of experience
2
Languages
Work History
Environmental Services Manager
1 Year- Developed and implemented environmental health and safety programs to enhance compliance.
- Streamlined waste management processes, improving operational efficiency across facilities.
- Trained staff on best practices for sanitation, infection control, and safety protocols.
- Conducted regular audits and inspections to ensure adherence to environmental regulations.
- Budgeting and inventory control
- Project management throughout entire property
- Personnel development
- Policy implementation and adherence
- Hands on training on over twenty five pieces of equipment
- Annual reviews
- Basic safety standards training
- Collaborated with cross-functional teams to integrate sustainability initiatives into operations.
- Led vendor negotiations, optimizing service contracts for cleaning and maintenance services.
- Analyzed service performance metrics to identify opportunities for process improvements.
Assistant Manager- EVS
4 Years 2 Months- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Mentored staff members in their professional development by offering guidance/support in their assigned roles.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various projects.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Implemented staff training programs, enhancing product knowledge and improving customer service skills.
- Conducted performance evaluations, identifying areas for development and rewarding strong performance.
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Project management with EVS techs
- Implemented new standard operating procedures to improve efficiency in certain aspects of tech duties
- Trained technicians on equipment as well as proper chemical use.
Supervisor- EVS
4 Years 8 Months- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Managed diverse team, promoting inclusive work environment that leveraged individual strengths.
- Led successful project completions under tight deadlines, coordinating effectively across multiple teams.
- Conducted regular reviews of operations and identified areas for improvement.
- Frequently inspected production area to verify proper equipment operation.
- Gathered, organized and input information into digital database.
- Created and managed project plans, timelines and budgets.
- Utilized A100 program to track, order and replenish departments inventory
- Operated heavy outdoor equipment
- Manually scheduled team members for daily operations.
- Managed hotel renovation from start to finish
- Worked hand in hand with hotel operations to ensure proper cosmetic maintenance of rooms, suites and casitas.
- Maintained an open line of communication with Chief Operating Officer, Director of hotel operation's,and Director of facilities for updates on existing projects.
Education
No Degree
High School Diploma
Skills
Customer Relations
Team motivation
Product and service knowledge
Staff Training and Development
Staff Supervision
Task Delegation
Staff Management
Workload Management
Employee Scheduling
Operations Management
Customer rapport
Recruiting and interviewing
Compliance understanding
Staff Development
Policy Enforcement
Orientation and training
Employee Performance Evaluations
Project management abilities
Budgeting and finance
Schedule oversight
Recruitment and hiring
Team Leadership
Decision-Making
Problem Resolution
Carpet encapsulation and extraction
Hard floor care
Previous certificates with operations of fork lift
pressure washers
single and dual scissor man lift
street sweepers
boom lift
floor scrubbers
industrial laundry washers and dryers.
Languages
English
Full Professional
Spanish
Professional Working
Timeline
Environmental Services Manager
Agua Caliente Casino
09.2025 - 09.2026
Assistant Manager- EVS
Yaamava Casino Resort and Spa at San Manuel
06.2021 - 08.2025
Supervisor- EVS
Morongo Casino Resort and Spa
10.2016 - 06.2021
Mt. San Jacinto College
No Degree
San Jacinto High School
High School Diploma