Daniel Pankowski
Hurricane,UT
Summary
Dynamic Operations Manager with a proven track record at Alaska Marine Trucking, enhancing operational efficiency and customer satisfaction. Expert in ocean freight operations and adept in fostering team leadership, demonstrated through streamlining processes and elevating employee performance. Skilled in problem-solving and client relations, significantly improving service delivery and operational outcomes.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Operations Manager
Alaska Marine Trucking
05.2021 - Current
- Supervised operations and kept employees compliant with company policies and procedures.
- Established clear communication with customers to address all shipping needs and concerns.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Manage all aspects of the loading and offloading of incoming and outgoing freight on barges and landing crafts.
- Maintain positive and effective communication among staff and leadership to ensure the job is completed safely and efficiently.
Freight Operations
Alaska Marine Trucking
04.2010 - 05.2021
- Full time forklift operator for all northbound and southbound barges at several different service centers.
- Lead crew in preparing many different kinds of freight for shipping on barges.
- Streamlined freight operations by implementing efficient processes and procedures.
- Worked with dock crew to create a safe and efficient environment for everyday operations.
- Trained new team members on company procedures, safety measures, and best practices in freight operations.
- Created and maintained a professional relationship with customers.
- Organized, tracked, and kept records of LCL freight.
- Resolved problems, improved operations and provided exceptional service.
- Provided exceptional customer service, addressing concerns and resolving issues related to freight promptly.
Education
High School Diploma -
Green Valley High School
Henderson, NVSkills
- Problem-solving
- Ocean freight operations
- Team leadership
- Operations management
- Decision-making
- Employee relations and conflict resolution
- Planning and implementation
- Forklift operator
- CDL driver
- Client relations
Certification
Commercial Drivers License.
Forklift Certification.
Hazmat Trained.
CPR Certified.
Certificate Of Completion For Extreme Ownership And Dichotomy Of Leadership.
Timeline
Operations Manager
Alaska Marine Trucking
05.2021 - Current
Freight Operations
Alaska Marine Trucking
04.2010 - 05.2021
High School Diploma -
Green Valley High School