Daniel Paredes
Orlando,FL
Summary
Highly motivated Sales person with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market. Able to set personal sales goals and create an action plan to achieve them.
Overview
9
9
years of professional experience
Work History
TURO HOST
Turo
05.2023 - 06.2024
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
Assistant Sales Manager
QuickRepair
02.2022 - 05.2023
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems. Provided advice to consumers on safety and reliability of third-party replacement parts.
- Provided diagnostic estimates for repairs, tracking malfunctions and breakage to draft repair cost estimates.
- Developed and maintained relationships with customers and suppliers through account development.
- Offered guidance to consumers on purchasing mobile phone accessories and devices.
- Answered customers' questions regarding products, prices and availability.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Managed friendly and professional customer interactions.
- Increased sales by offering advice on purchases and promoting additional products.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
AMAZON ASSOCIATE PROCESS ASSISTANT
Amazon
02.2020 - 01.2022
- Mentored junior staff members on proper process execution techniques, helping them develop valuable skills that translated into career growth opportunities.
- Assisted supervisors in workforce planning and resource allocation to ensure optimal staffing levels during peak periods.
- Ensured compliance with safety regulations by conducting thorough audits and addressing potential hazards promptly.
- Identified and resolved process issues to drive optimal workflow and business growth.
WALMART ASSOCIATE
Walmart.com
05.2020 - 12.2021
- Greeted customers and offered assistance for increased customer satisfaction.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
Uber Partner
Uber
03.2018 - 04.2020
- Improved customer satisfaction by providing prompt and professional service as Uber Partner.
- Developed strong time-management skills to ensure punctual pick-ups and drop-offs for passengers.
- Demonstrated flexibility by working nights, weekends, and holidays to accommodate passenger schedules.
- Consistently maintained positive reviews from passengers on Uber platform due to exceptional service quality.
- Responded to passenger concerns and complaints politely and professionally.
- Developed strong communication skills while interacting with diverse groups of riders daily.
WEB DEVELOPER
MYSTRIPPERCLOSET.COM
02.2016 - 02.2018
- Coded websites using HTML, CSS, JavaScript, and jQuery languages.
- Enhanced user experience by implementing responsive web design and optimizing website performance.
- Developed custom web applications, resulting in tailored solutions for client needs.
- Planned website development, converting mockups into usable web presence with HTML, JavaScript, AJAX, and JSON coding.
- Resolved technical issues promptly, ensuring minimal disruption to website performance and user satisfaction.
Service Attendant
EL AREPAZO 2
06.2015 - 01.2016
- Streamlined facility cleanliness, ensuring welcoming environment for all patrons.
- Collaborated with team members to improve overall service efficiency and achieve shared goals.
- Explained food preparation methods to patrons with allergies and gluten intolerances.
- Supervised daily operations, ensuring adherence to company policies and procedures.
- Asked customers for confirmation of meal satisfaction.
- Maintained clean and orderly work station.
- Maintained clean and professional appearance during work shift.
Education
No Degree - Engineering Mechanics
LOS ANDES UNIVERSITY
MERIDA, VENEZUELAHigh School Diploma -
UNIDAD EDUCATIVA COLEGIO SAN JUAN BOSCO
MERIDA, VENEZUELA07.2012
Skills
- Sales Representation
- Promotional Campaigns
- Continuous Improvement Strategies
- Maintaining Customer Database
- B2B Sales
- Persuasive Techniques
- Automotive Knowledge
- Needs Understanding
- Closing Sales
- Sales Management
- Time Management
- Inside and Outside Sales
- Product and Service Knowledge
- Diagnostic Software
- Equipment Maintenance
- Mobile Devices
- Post-Sales Support
- Sales Generation
- Service Upgrades
- Store Opening and Closing
- Active Listening
Languages
Spanish
Native or Bilingual
English
Full Professional
Portuguese
Elementary
Urdu
Elementary
Timeline
TURO HOST
Turo
05.2023 - 06.2024
Assistant Sales Manager
QuickRepair
02.2022 - 05.2023
WALMART ASSOCIATE
Walmart.com
05.2020 - 12.2021
AMAZON ASSOCIATE PROCESS ASSISTANT
Amazon
02.2020 - 01.2022
Uber Partner
Uber
03.2018 - 04.2020
WEB DEVELOPER
MYSTRIPPERCLOSET.COM
02.2016 - 02.2018
Service Attendant
EL AREPAZO 2
06.2015 - 01.2016
No Degree - Engineering Mechanics
LOS ANDES UNIVERSITY
High School Diploma -
UNIDAD EDUCATIVA COLEGIO SAN JUAN BOSCO