Josh erickson
Orem,Utah
Summary
A hardworking employee with customer service, multitasking, and time management abilities.
Overview
2
2
years of professional experience
Work History
Turo Host
Self-employeed
Orem, UT
10.2023 - Current
- Assisted with customer requests and answered questions to improve satisfaction.
- Utilized various software and tools to streamline processes and optimize performance.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Updated and maintained databases with current information.
- Identified needs of customers promptly and efficiently.
Account Manager, Inside Sales
Vivint Home Security
Orem, UT
05.2023 - 06.2023
- Directed and coordinated products, services and sales activities.
- Identified areas for improvement in the sales process and developed solutions accordingly.
- Resolved customer disputes or complaints in a timely manner.
- Collaborated with marketing department on promotional campaigns for new products or services.
- Enhanced sales volume through skilled support to both new and inactive customers.
Education
Bachelor of Science - Health Sciences
Utah Valley University
Orem, UT04-2026
Skills
- Exceptional communication
- Foreign language skills
- Group reservations management
- Detail-oriented
- Professional appearance
- Strong interpersonal skills
- Reservation management
Accomplishments
- Received Eagle Scout award
- Served for 2 years away from home for my church
- Currently engaged in collegiate academic research
Languages
Portuguese
Professional
Affiliations
- High school Basketball
- High school Volleyball
- Completed many Triathlons
Timeline
Turo Host
Self-employeed
10.2023 - Current
Account Manager, Inside Sales
Vivint Home Security
05.2023 - 06.2023
Bachelor of Science - Health Sciences
Utah Valley University