Daniel Parga
Palacios,TX
Summary
Results-driven leader with a strong work ethic and exceptional multitasking skills developed at H-E-B Grocery. Demonstrated expertise in relationship building and problem-solving, leading to increased customer satisfaction and enhanced team productivity. Proficient in safety compliance and bilingual communication, consistently achieving high-quality outcomes even under pressure.
Overview
4
4
years of professional experience
1
1
Certification
Work History
E-Commerce Personal Shopper
H-E-B Grocery
Bay City, TX
07.2024 - Current
- Assisted teammates with daily tasks during peak periods.
- Listened to customer needs to identify and recommend best products and services.
- Greeted customers and answered product or service questions.
- Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
- Satisfied customers with quick, accurate service under tight deadlines.
Assistant Manager
Sonic
Palacios , TX
09.2021 - 07.2023
- Reviewed completed work to verify consistency, quality, and conformance.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Established processes for monitoring customer satisfaction levels.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Managed customer service inquiries and complaints in a timely manner.
- Worked effectively in team environments to make the workplace more productive.
Fiberglass Laminator
Turner Boatworks
Palacios, TX
06.2021 - 08.2021
- Added catalysts to resin and applied mixture to pre-cut fiberglass material.
- Identify defective products during inspection stage and take corrective action as necessary.
- Follow company policies regarding disposal of waste generated from lamination operations.
- Trimmed excess fiberglass from edges to remove unnecessary material.
- Maintain a clean work area by sweeping, mopping and disposing of debris properly.
- Demonstrated ability to work independently or collaboratively within a team environment.
- Clean up spills promptly following established safety procedures.
- Pressed layers of saturated fiberglass mat or cloth into molds, smoothed wrinkles and removed air bubbles to fabricate quality product.
Education
High School Diploma -
Palacios Highschool
Palacios, TX05-2023
Associate of Applied Science - Instrumentation And Control Technician Specialty
Wharton County Junior College
Wharton, TX05-2026
Skills
- Dedicated and strong work ethic
- Multitasking Abilities
- Flexible and adaptable
- Welding abilities
- Problem-solving
- Relationship building
- Ability to follow procedures
- Safety Compliance
- Leadership
- Fluent in Spanish and English
- Basic math
- Active listening
- Analytical
- Dependable and responsible
- Verbal communication
- Communication
- Problem-solving abilities
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Accomplishments
- During high school, through hard work, dedication, and a strong positive attitude, I was able to guide my soccer team to the playoffs. At the end of the season, I was granted the title of 'MVP All Defense' in the district, along with receiving plaques for 'Soccer MVP' and 'Fighting Heart' from the coaching staff
- Prior to transferring to WCJC, I was recognized as being on the Dean's Honor Roll at Kansas Wesleyan University
Affiliations
While maintaining a good work ethic, I also maintain good moral values, and help provide for my family, as they have always given to me; I always try to give back, having a good work-life balance
Certification
- Certified Welder, 03/23/2022
References
References available upon request.
Timeline
E-Commerce Personal Shopper
H-E-B Grocery
07.2024 - Current
Assistant Manager
Sonic
09.2021 - 07.2023
Fiberglass Laminator
Turner Boatworks
06.2021 - 08.2021
High School Diploma -
Palacios Highschool
Associate of Applied Science - Instrumentation And Control Technician Specialty
Wharton County Junior College